6 Key Insights from the 2025 Lodging Conference
Designing for the Future of Hospitality: Key Insights from the 2025 Lodging Conference
HBG Design’s Interior Design Leaders, Emily Marshall and Ross Burch attended the 2025 Lodging Conference in Phoenix—a dynamic forum exploring the trends, challenges, and opportunities shaping the hospitality industry today. They returned inspired by the innovative ways developers and designers are elevating guest experiences, meeting evolving expectations, and driving ROI through thoughtful design.
Here are some of the key takeaways from this year’s event:
Authenticity and Personalized Experiences Drive ROI
Panel discussions on boutique and lifestyle hotels highlighted that guests now seek tailored experiences and a sense of authenticity in their stays. Travelers want to feel connected to the local community, culture, and environment. Developers are increasingly partnering with local artists, artisans, and merchants to create bespoke experiences that not only delight guests but also encourage longer stays and higher spend.
Luxury Travel Continues to Grow
Despite broader economic pressures, the luxury market is thriving. Today’s travelers, including younger generations, are prioritizing meaningful experiences over traditional luxury. Wellness-focused resorts, immersive outdoor offerings, and curated F&B experiences are becoming essential elements in driving revenue and loyalty. Highlights include Marriott’s new Outdoor Collection and The Residences, a luxury longevity community emphasizing wellness and discovery.
Renovation and Repositioning as a Strategic Advantage
With new-build opportunities limited in many major cities, developers are increasingly investing in renovations and repositioning existing properties. Thoughtful design that is intentional, market-specific, and experience-driven can elevate a property’s appeal, generate higher returns, and differentiate it from competitors.
Design Challenges and Solutions
The conference highlighted several key challenges for developers: rising construction costs, labor shortages, and inflation. Strategic design choices can mitigate these risks by focusing on efficiency, high-quality materials, and maximizing the guest experience. Intentional, market-responsive design remains the most effective tool to drive revenue and maintain brand relevance.
Outdoor and Wellness-Centric Experiences
Travelers are seeking more than just traditional accommodations—they want wellness, outdoor engagement, and curated lifestyle experiences. Luxury and upper-upscale properties are leading the way, but these elements are becoming relevant across all market tiers. Developers who prioritize these experiences in design can create long-term guest loyalty and profitability.
Insights for Food & Beverage Strategy
F&B offerings are evolving to cater to younger, less alcohol-focused travelers. By creating memorable, high-quality experiences—mocktails, curated menus, and interactive dining—properties can maintain profitability while meeting shifting guest expectations.
Looking Ahead
Asia and the Middle East continue to lead in global development, while luxury, ultra-luxury, and upper-upscale segments see sustained growth. Developers should remain attentive to market shifts, from room demand patterns to broader economic trends, ensuring their designs are not only beautiful but also strategically positioned to thrive.
At HBG Design, we partner with hospitality developers to create projects that combine design excellence, market insight, and operational strategy. Whether it’s a boutique lifestyle property, luxury resort, or wellness-focused destination, our approach ensures that every detail contributes to an elevated guest experience—and measurable business results.
