Gun Lake Casino: Tribal Gaming's Next Wave Integrated Resort
READ THE FULL ARTICLE IN GLOBAL GAMING BUSINESS' TRIBAL GOVERNMENT GAMING MAGAZINE
Tribal Government Gaming Magazine, March 2023
Tribal Casinos 3.0
Integrated resorts were once the bailiwick of Las Vegas and Asia, but today’s tribal casinos are entering that territory eagerly.
Article Excerpt: Loaded Gun
The Gun Lake Casino was just a glimmer in the eye of Michigan’s Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians, better known as the Gun Lake Tribe, when the Mashantucket Pequots opened Foxwoods in the early 1990s. In fact, at that time, the Gun Lake Tribe had only just applied for federal recognition, often a long and drawn-out process. But the tribe had all the required history and could back it up, so five years later, it achieved recognition and began the equally arduous process of taking land into trust for a reservation.
Five years after that, the process was concluded and the tribe hired Station Casinos to build and operate the Gun Lake Casino, which opened in 2011, ushering in a new era of economic prosperity. Station built a serviceable casino for the tribe but it quickly realized something larger would be necessary, and the first expansion was under way. Now in phase five of its expansion project, led by current President and CEO Sal Semola, who was hired following the end of the Station management contract, the Gun Lake Casino is about to add a hotel and a pool and events complex with multiple pools and areas for banquets and entertainment.
Semola came on board at the end of phase four and is enthusiastically supporting the fifth. But even phase five is playing catchup, as the two closest competitors will still have larger properties than Gun Lake.
“When I first came on, I came on midway through what was characterized as the phase three expansion, which was rather modest in the sense it was maybe 100 slot machine additions to the casino floor,” Semola says. “But it was really about a connector building for a parking garage that was needed in anticipation of meeting the needs of future expansions due to the increased traffic and also the depletion of existing surface parking.
“And then phase four, which we just completed in September 2021, consisted of three new F&B outlets and began to set the table for phase five.”
Paul Bell, the lead architect for HBG Design, says the expansion was a reaction to the desires of Gun Lake tribal leadership.
“The Gun Lake owners have set their sights on creating a premier entertainment destination resort in the Midwest,” says Bell. “They want to expand their catchment zone to include larger cities as far away as Chicago and Detroit. I think this fifth phase will create that true super-regional resort with an expansion program designed to drive that traffic in from both of those metropolitan areas.”
Semola explains the location of Gun Lake Casino and why it has been necessary to constantly grow.
“We are just outside of Grand Rapids located off highway 31, which is the north-south artery for Western Michigan,” he says. “So it’s highly trafficked, and we’re equidistant between Grand Rapids, which is the second-largest city in the state, and Kalamazoo, Michigan as well.”
Semola says that the area is growing quickly.
“Our area is somewhat rural—we’re in the town of Wayland—but in just the time that I’ve been here, we’ve seen a lot of growth and development in the area. Even the airport—Grand Rapids International Airport—is undergoing an expansion. And Grand Rapids itself is kind of moving south towards where the casino’s located. So, they’ll continue to benefit from that growth as well.”
Although phase five is the first project that HBG, which has 40-plus other tribal clients, is doing with the Gun Lake tribe, Bell is already impressed with the leadership.
“I and many of my colleagues here at HBG Design we’ve realized that competition in most markets continues to be intense,” he says. “Progressive owners are always elevating their amenity offerings to keep up with that. While the casinos will always have their bread-and-butter patrons at the resort, we also see a continuing trend of owners working to attract more diverse, multi-generational customers through unique out-of-the-box non-gaming amenities, the pool and events complex being a prime example of this.
“In addition, retail, other non-gaming entertainment brings in all ages of people to fit this goal. Owners create through this, these opportunities, a lot more revenue and continue to stay relevant and top-of-mind in the market.”
Bell praises tribal leadership for bringing their vision to the tribal economy. They are currently developing a non-gaming mixed-use development on tribal land that will diversify the economy.
Semola agrees about the foresight of tribal leadership.
“The tribal leaders are extremely forward-thinking,” he says. “I think that when you take into account that they’ve only been on their own, outside of the umbrella of a management company for four years, they’re much further along in terms of that cycle of evolution, in terms of how they look at business and the future. So, as tribal gaming enterprises become more mature over time, they realize that there’s economic opportunities that they can comfortably participate in outside of the sovereignty umbrella, and they become more comfortable investing in that area.”
Bell also credits Semola as being a driving force behind the gaming expansion.
“He has been an absolute joy to work with,” says Bell. “He is a very fun, energetic leader. He’s extremely passionate, an entrepreneurial leader for Gun Lake. He has been engaged in the design process from the beginning. He’s really a key driver in Gun Lake’s long-term development vision.
“I believe beyond what we’re working on with him right now, the current phase five project, as he is constantly looking ahead for new opportunities to identify the next big thing that will attract the market to Gun Lake Casino Resort and maintain a cutting-edge position across the industry and marketplace.”
Semola says the idea for the pool and events complex came to him while he was at a conference at Harrah’s Atlantic City, which has a similar facility, a dome over several pools and hot tubs. But the pool and events complex is different, he says.
“The pool and events complex is designed to be a multi-purpose atrium, and it has three pools. It has a family-oriented pool which is located adjacent to a concession snack bar and some locker rooms. It also has an adult pool that is tiered with a VIP-level pool with a swim up-bar. That creates this great vibrant environment during the day—hot or cold seasons—where their guests can come and enjoy the aqua elements.
“But at night, this facility then converts over to an entertainment facility that is able to provide live performances as well, and sell VIP cabanas and so forth around the pool for those live concerts or DJ dance events, whatever type of entertainment we would choose to engage in based upon their market feasibility and entertainment preferences.”
The tribe chose the right designer for this kind of element—Bell says that although the idea for the pool and events complex came from the tribe, HBG has lots of examples.
“We have done massive atriums in the past for Gaylord resort properties,” Bell says. “One in Orlando, the Gaylord Palms, and we did another one in Grapevine, Texas called the Gaylord Texan. Those were much larger than this. So we have learned through those project experiences how to design a dynamic atrium environment.
“Now while those were designed for a completely different purpose than what this one is designed for, we went to the school of hard knocks on both of those projects. The shape of the pool and events complex really is derived from all the sun angles and site analysis to create an optimal environment for indoor swimming and aquatic activities during the day.”
Semola wanted more from the pool and events complex than just swimming, however.
“We were focused on building a hotel convention space and the pool and events complex, all three of those pieces, from a construction standpoint, from a financial performance standpoint, and without question, the pool and events complex modeled the best,” Semola says. “But what it didn’t give us was that even playing field as it pertains to some of the other casinos in the area, where they could do a sit-down concert or a large banquet. We needed a 2,000-capacity event type of space. So looking at the [complex], the challenge was how, do we get as much versatility in that space as possible?
“Ultimately working with the HBG design team, we came up with the idea of the pools being pushed out of the center, not just one pool, but multiple pools pushed out, which opened up the center. So now we can have that sight line for those types of concerts, or we can just make it a party with a DJ—your typical nightlife. For banquets, we built a production kitchen where we can easily accommodate up to 800 people. We are just looking to try to create as much versatility and utility value out of the space as possible. And I’m really happy with the way that it’s evolved thus far.”
READ THE FULL ARTICLE IN GLOBAL GAMING BUSINESS' TRIBAL GOVERNMENT GAMING MAGAZINE
HBG Designers Select Their Pick of the Trends
HBG Design is on the forefront of the latest ideas in 2023 hospitality and entertainment design. Read our lead designers’ pick of the trends for the year ahead.
HBG ‘Design Thinking’ Contributors:
- Emily Marshall, IIDA, NCIDQ, Principal / Interior Design Director
- Alexandra Milkovich, IIDA, NCIDQ, Associate / Lead Interior Designer
- Landon Shockey, IIDA, NCIDQ, Lead Interior Designer
- Thor Harland. Lead Architectural Designer
Focusing Capital Budgets on Distinctive Amenities and Unexpected Experiences to Attract a Wider Market
Competition in most markets will continue to be intense in 2023. Properties large and small across the U.S. are elevating competitive advantage by renovating and expanding new market-driven, revenue-generating amenities. Many of our resort clients are betting BIG on unique features to bring in a new untapped customer base from greater distances. “For Gun Lake Casino Resort in Wayland, Michigan, that ‘wow’ factor is a large multi-purpose pool and events complex. The new six-story, 32,000 SF architectural marvel is set to be an oasis for ‘superregional’ customers in Chicago and Detroit looking to escape those harsh Midwest winters,” says Thor Harland. “With a year-round temperature of 82 degrees, The complex is a never-before-seen expansive, mixed-use environment, completely climate-controlled under a stunning glass roof. At its heart are terraced, landscaped pools that transform into a one-of-a-kind event center within the atrium environment. A resort pool by day and a performance complex by night, the concept includes three distinct pools, a swim-up bar, live palm trees and tropical flora, and a large entertainment stage that can host events for up to 2,400 people.”
“We always work closely with our clients and their operations teams to keep project costs down,” says Emily Marshall, IIDA, NCIDQ. “By identifying and eliminating superfluous or unnecessary square footage, we help Owners focus their design budgets on those eye popping, revenue-generating amenities that create visual and experiential distinction in their markets.”
Multi-Functional Hotel Lobbies and Centralized F&B
Gone are the days of guests zipping through the lobby as a passageway to other destinations. The new hotel lobby beckons you to sit and stay a while. “Furthering the residential trend that has taken off in the hospitality space, lobbies are appearing more like a comfortable living room – offering a place to eat, drink, work, and play,” says Marshall. The new lobby lounge coined ‘Talk Shop' at Caption by Hyatt Beale Street Memphis reimagines the guest arrival experience with a lively multi-functional welcome area, all-day lounge and workspace, coffee shop, eatery, grab-and-go artisanal market and cocktail bar. “Energy reverberates throughout the colorful space, which was designed to encourage social interaction inside and outside at the adjoining beer garden courtyard,” she adds. Similarly, the adjacent Hyatt Centric Beale Street Hotel’s lobby offers a variety of amenities to suit visitors, locals and remote workers alike, including a large lobby bar and lounge, a communal worktable with integrated outlets and charging stations, a convenient grab and go market, and high-profile dining venue.
“We are also leading changes in F&B design that improves operational efficiency, as a direct outgrowth of the industry’s ongoing staffing shortages,” says Marshall. She explains that menus and food selections may be branded around an experience, but online ordering and room service / delivery / locational pickup means that food preparation no longer needs to be in separate kitchens attached to individual venues.
“Another good example is a property like Resorts World in Las Vegas where food and beverage operations are streamlined by creating centralized, shared hub and spoke type kitchens that service all dining venues on property.” There are many diverse solutions; it all comes down to creating efficiency and functionality that produces high quality with reduced resources.”
Dark, Dramatic, Statement-Making Design
“We are taking bright colors like coral, violet or turquoise and deepening their tonality to create more subdued, rich, darker shades that are visually interesting and restorative,” says Landon Shockey, IIDA, NCIDQ.
The simplicity of white interiors and a minimalist palette is always in style, yet as casino resort designers we LOVE that deep, moody colors are back. One example: The Oak Room at Oaklawn Racing Casino Resort in Hot Springs, Arkansas–a perfect blending of contemporary and traditional design–features an early 1900s era aesthetic reminiscent of a dimly lit, moody speakeasy. The noted F&B venue mixes deep, luxe tones and geometric patterns with brilliantly colored, stunningly energetic LeRoy Neiman original paintings as a playful contrast in the eclectic eatery. Globe pendants, tufted leather banquettes, and custom oak detailing finish the look while transporting guests to a different era.
“Complementing inky hues, we’re blending rich textures like leather, velvet, natural stones, and a variety of woodwork that adds depth and softness which is irresistibly cozy and welcoming,” adds Alexandra Milkovich, IIDA, NCIDQ.
Continued Alignment of Sustainability and Design
Sustainability is taking center stage these days and major hospitality brands like Hilton, Hyatt, Starwood and Marriott are committing to significantly reducing their environmental footprint in the coming years and focusing on wellness as a key benefit for guests.
“HBG Design is actively aligning our design concepts and interior selections to help clients down this path,” says Milkovich. “Our teams have prioritized sustainable materials in our interiors library and are training designers to select materials for their durability and ease of maintenance and to extend the duration between property refreshes/renovations.”
"Durability leads to a longer lifecycle, especially for furnishings; and the lifetime of a product is something that is extremely important to not only the environment, but also to our client’s bottom line,” adds Milkovich. “For instance, instead of using an exotic wood species such as Mahogany or Walnut that may be overharvested, we would specify Eucalyptus, which is a more renewable species and sustainably sourced. Today’s products made from Eucalyptus can often mimic the appearance of a rarer wood.”
Design That Supports Guest Wellness and Well-Being
Many of our clients are excited to promote wellness, mindfulness and health benefits among their guests, making spas within the resort environment even more popular today.
“Reduction of stress and increased well-being and healing are some of the overall benefits of biophilic design through the infusion of natural and nature-inspired materials into the built environment,” says Marshall.
The new Cedar Spa at Four Winds Casino Resort in South Bend, Indiana, is a great example of how the demand for wellness is being incorporated into gaming resort properties. At Four Winds, the resort’s signature design elements of copper, cedar, birchwood and stone--each representing significant cultural elements of the Owner’s heritage--are integrated throughout the spa, holistically adding to the wellness experience. Located on the first level of the new 23-story, 317-room hotel tower, The Cedar Spa provides a variety of traditional and unique spa therapies, including steam rooms, saunas, vitality pools and separate lounges for women and men.
“The transition from the high energy zone of the gaming floor to the relaxation zone of the spa is highlighted by an illuminated feature that appears as sunlight shining through a canopy of cedar trees,” adds Marshall. “This simulation was created through ornate copper ceiling elements allowing pockets of light to peek through, creating dancing shadows around the spa entry.”
GGB Casino Style Magazine: Designing Emotional Connection
Read how HBG is designing emotional connection into three of our new casino resort projects.
“An entertainment experience is all about emotion—basically about having fun and enjoying yourself in an extraordinary environment,” says Dike Bacon, principal at HBG Design. “For many casino patrons, the resort is their country club. It’s their escape. It’s what they do to have fun.
“I use the analogy of a golfer. Even in tough economic times, golfers will find the money to play golf because that’s what they like to do. Even in tough times, gamblers will find the money to gamble because that’s what they like to do.”
Gaming operators jockey to find an edge. They mirror the Field of Dreams concept from the famous movie: if you build it, they will come.
“Owners and operators are expanding with larger, more targeted and exceptional property developments and improvements,” Bacon indicates. “From small-scale renovations and incremental expansions to huge multi-faceted super-regional resort-level entertainment additions. There are also exciting expansions to existing jurisdictions like Illinois and New York and huge investments in new jurisdictions like Virginia.”
Bacon hails the industry’s resilience. It faces headwinds regarding economics, the pandemic and oversaturation, but finds a way to emerge stronger.
“The industry seems to always be battling Chicken Little headwinds in some form or fashion, but always seems to just push through better than ever,” Bacon says.
“Owners are currently molding and reshaping their expansions and renovations to accommodate changing economic conditions, but many regional gaming properties continue to ride a wave of success. In many markets, expanded facilities are creating entertainment experiences that often rival or eclipse what’s offered in Las Vegas. At HBG Design, we are working with great clients; we are busy; and we are doing great things.”
READ MORE IN GLOBAL GAMING BUSINESS' 2022 CASINO STYLE MAGAZINE
Designing Emotional Connection
Gun Lake Casino Resort, Wayland, Michigan
One of HBG Design's largest projects is the $300 million Gun Lake Casino expansion for the Gun Lake Tribe in Wayland, Michigan. The project is located just south of Grand Rapids, which is only a few hours’ drive from Chicago and Detroit. Gun Lake owners have set their sights on creating the premier entertainment destination in the Midwest, Bacon says. It’s a true super-regional resort with an expansion program designed to drive traffic from those two major metropolitan areas. The new project will consist of a 252-room hotel tower, multiple support amenities, and a new climate-controlled atrium pool and events complex.
Rock & Brews Casino, Braman, Oklahoma
The first-ever HBG-designed Rock & Brews Casino and Restaurant owned by Kaw Gaming opened for business in Braman, Oklahoma this year. Co-branding with recognizable names from outside the casino industry to anchor key amenities is not a new concept, but is gaining more traction with tribally owned casinos as a means to broaden market appeal and greater name recognition from an expanding customer base, Bacon says. The 71,000-square-foot gaming project features an expertly curated interactive rock-inspired entertainment experience that only Rock & Brews—and its co-founders Paul Stanley and Gene Simmons of iconic rock band KISS—can provide. The Rock & Brews brand and venues are noted for using heavy integration of rock ‘n’ roll imagery and iconography to elicit emotion and nostalgia in customers.