Four Winds South Bend: Casino Foodservice
From Foodservice Equipment & Supplies Magazine
By Donna Boss
December 01, 2023
The owners of Four Winds Casino wanted to expand its gaming to accommodate more guests at peak times. Casino leadership also wanted guests to have a multiday experience that included staying at the hotel and visiting the restaurants and spa. In addition, a conference center was added to accommodate businesses and groups to host meetings and other events.
Four Winds Casino South Bend opened on Jan. 16, 2018. In 2022, the casino expanded to 98,000 square feet, and at the same time the gaming floor included 1,900 slot machines. On March 1, 2023, the hotel, outdoor pool, Cedar Spa, Edgewater Café, and Ribbon Town Conference and Event Center opened.
“The external and internal property design integrates tribal cultural references and symbolism with contemporary details to achieve the elegant lodge style now synonymous with the Four Winds brand,” says Paul Bell, AIA, principal/project manager, HBG Design, Memphis, Tenn.
Situated on the third floor, the Edgewater Café serves as the hotel’s main restaurant and provides food and beverages for the adjacent outdoor rooftop pool area.
“Natural light streams through clerestory windows and a retractable glass partition wall that connects to the pool atmosphere,” Bell says.
Glass-enclosed fireplaces extend from the glass partition wall into large skylights, providing guests with views of the towering hotel above and a vertical ribbon light show in the evening.
“The restaurant mingles a multicolored textural tile accent wall, stone, and wood detailing into the warm contemporary palette,” says Joseph La Vallee, lead interior designer, HBG.
One main challenge the Edgewater Café project team faced was fitting the kitchen below a hotel tower that required many structural columns for support. “Therefore, we aligned the traffic aisles for the servers and chefs with space between the columns,” says Trish Jass, senior operations project manager, Rippe Associates, Minneapolis.
“We also made use of some oddly spaced areas for the dish room and storage areas,” says Mike Wrase, senior project manager, Rippe Associates. “Another challenge, the exhaust hood in low ceilings, was addressed by installing an exhaust hood that is shallower and deeper than it would have been with higher ceilings.”
After menu items arrive at the hotel/event center dock, staff bring them through the back of the house to elevators and up to the third-floor kitchen, which contains a walk-in cooler, a walk-in freezer and dry storage. Storage areas reside at the back of the kitchen, so the food can flow forward toward the customers.
Staff take trash and materials that can be recycled from the third floor down the back-of-the-house elevators to the dock.
A Solid Decade as a BD+C Hotel Design Powerhouse
HBG Design is honored to share that the firm has once again been ranked among the Top 5 Hotel Design firms in the Nation by Building Design + Construction Magazine’s Giants 400 Survey. This milestone marks a decade of unwavering commitment to excellence, as a Top 10 ranked hotel design giant since 2012. See the full Hotel Giants List.
A Decade of Consistency:
For ten consecutive years, HBG Design has been a force to be reckoned with in BD+C's Hotel Architecture Firms survey. Our consistent presence in the top 10 is a testament to our ability to navigate the evolving landscape of hospitality design trends, client expectations, and industry dynamics while maintaining an unwavering commitment to innovation and quality.
Navigating Change with Precision:
As a BD+C Hotel Design Giant, HBG Design has not merely adapted to change; we've embraced it with precision. Our designs reflect an understanding of the dynamic nature of the industry, ensuring that each project remains not just relevant but a trailblazer in its own right.
Client Trust: The Cornerstone of Our "Design Giants" Status:
At the core of our ‘Design Giants’ status is the trust and satisfaction of our clients. HBG Design’s client-centric approach, a hallmark of our success, ensures that every project is a collaborative journey, resulting in designs that not only meet but exceed expectations.
Team Synergy and Expertise:
The journey to becoming a BD+C Hotel Design Giant is a collective effort, and our talented team at HBG Design stands at the forefront. Architects, designers, and support staff collaborate seamlessly, bringing forth their expertise to craft spaces that tell unique stories and elevate the guest experience.
Looking Forward to the Next Decade:
As we celebrate a decade of excellence at the top of the BD+C Hotel Design Giant charts, HBG Design is geared up for the next chapter. Our commitment to designing experiences remains steadfast, and we look ahead to setting new standards, exploring innovative avenues, and continuing to be a giant in hotel design.
Celebrating 9 Years of Excellence: HBG Design Named Top Workplace
We are thrilled to announce that HBG Design has once again secured its place among Memphis's Top Workplaces, marking an impressive 9-year streak of excellence! This recognition by the Commercial Appeal is a testament to our unwavering commitment to cultivating a workplace that values collaboration, innovation, and the well-being of our incredible team.
A Legacy of Workplace Excellence
For nearly a decade, HBG Design has been honored as a top workplace, a distinction that reflects the dedication and passion of our outstanding team members. This achievement is a source of immense pride for us, and it speaks volumes about the positive and inclusive culture we've worked hard to create.
Thank You to Our Amazing Team
Our success is a direct result of the hard work and talent that each team member brings to HBG Design. We extend our deepest gratitude to our exceptional employees who contribute their skills, creativity, and enthusiasm every day. Your commitment is the cornerstone of our success, and we are grateful to have such a remarkable team driving our continued growth.
Recognition from the Commercial Appeal
We are honored to receive this recognition from the Commercial Appeal, a respected source for news and insights in our community. Being listed among Memphis's Top Workplaces is not just an accolade for us—it's a celebration of the positive work environment we've collectively built.
A Commitment to Continued Excellence
As we celebrate this milestone, we are more committed than ever to maintaining a workplace that inspires, supports, and empowers our team members. Our journey doesn't end here; it's a continuous pursuit of excellence, growth, and creating a workplace where everyone feels valued.
Join Us in the Celebration
Join us in celebrating this incredible achievement! Follow our journey on social media, and stay tuned for insights into what makes HBG Design a top workplace in Memphis.
Thank you to our dedicated team, the Commercial Appeal, and our community for supporting us on this remarkable journey. Here's to many more years of success, collaboration, and a thriving workplace culture at HBG Design!
Explore the list of Memphis's Top Workplaces on the Commercial Appeal website.
HBG Design Named Top Workplace for 6th Consecutive Year
HBG Design has been awarded a Top Workplaces 2020 honor by The Commercial Appeal. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
This year HBG Design was also recognized as THE top workplace for outstanding benefits. This is the second time HBG has been singled out for the strength of the firm's benefits with this special Top Workplace award.
"To be awarded this honor by you – our employees – for the sixth time in a row speaks volumes about the strength of our culture and our future," said Terri Struminger, COO at HBG Design, as she addressed staff at the annual State of the Firm event.
To see more visit The Commercial Appeal.