Caption by Hyatt Wins 2023 Fay Jones Alumni Design Citation Award
HBG Design is pleased to announce that the Caption by Hyatt Beale Street in Memphis, TN, is the recipient of the Citation Award for Historic Preservation / Interior Design from the 2023 Fay Jones Alumni Design Awards competition.
The 136-room Caption by Hyatt Hotel in Memphis, Tennessee marries the 144-year old facade of the Wm. C. Ellis & Sons Machine Shop with a contemporary hotel design. The structure attempts to elevate the awareness of the Machine Shop facade to the status of artifact, in which the highly detailed ornamentation and lost construction technique, original to the year 1878, can be observed and appreciated by both the project's guests and the urban visitor.
The Machine Shop facade along Front Street also acts as a passive functional design element, aiding the lower public levels of the project as a shading device, minimizing the impact of the harsh morning sun. Situated behind the facade is an outdoor courtyard space in which guests can understand design relationships between the old and new elements, as the lower level fenestration and elevation heights of the new design are strategically articulated to mimic the historicity of the existing condition.
The public amenities include a coffee and liquor bar, grab and go market, gallery, outdoor urban courtyard, fitness center and meeting spaces. The first level of hotel rooms is elevated to the parapet of the existing Ellis facade, respecting both the historic elevations and allowing guests to peer into and over the facade deeper into the city.
Reflective of the brand’s eclectic contemporary-meets-urban industrial aesthetic, the interior features open light-filled spaces with a strong industrial flare. The property combines a layering of historic structural elements like exposed brick and original wooden beams, vibrant colors, textures, and hand-painted murals that nod to the storied city it calls home.
The heart of Caption by Hyatt Beale Street Memphis is Talk Shop, the brand’s re-imagined arrival experience where guests enjoy a multi-functional welcome area, all-day lounge and workspace, coffee shop, eatery, grab-and-go artisanal market and cocktail bar. Energy reverberates throughout the colorful space, which was designed to encourage social interaction– a place to eat, drink, and connect – inside, and outside at the adjoining beer garden courtyard. Open to the street’s pedestrian walkway, the expansive patio is uniquely housed within the building’s historic façade in a way that allows guests to fully engage with the active downtown neighborhood.
Eclectic personality and industrial-inspired design continue to the guestrooms, which feature re-purposed non-traditional materials, bold colors, contemporary fabric patterns, and quirky Memphis-inspired graphic wallcoverings. Modular closets and work-play lounges with accessible power outlets allow guests to work, eat and relax separately from the sleeping area.
A Solid Decade as a BD+C Hotel Design Powerhouse
HBG Design is honored to share that the firm has once again been ranked among the Top 5 Hotel Design firms in the Nation by Building Design + Construction Magazine’s Giants 400 Survey. This milestone marks a decade of unwavering commitment to excellence, as a Top 10 ranked hotel design giant since 2012. See the full Hotel Giants List.
A Decade of Consistency:
For ten consecutive years, HBG Design has been a force to be reckoned with in BD+C's Hotel Architecture Firms survey. Our consistent presence in the top 10 is a testament to our ability to navigate the evolving landscape of hospitality design trends, client expectations, and industry dynamics while maintaining an unwavering commitment to innovation and quality.
Navigating Change with Precision:

As a BD+C Hotel Design Giant, HBG Design has not merely adapted to change; we've embraced it with precision. Our designs reflect an understanding of the dynamic nature of the industry, ensuring that each project remains not just relevant but a trailblazer in its own right.
Client Trust: The Cornerstone of Our "Design Giants" Status:

At the core of our ‘Design Giants’ status is the trust and satisfaction of our clients. HBG Design’s client-centric approach, a hallmark of our success, ensures that every project is a collaborative journey, resulting in designs that not only meet but exceed expectations.
Team Synergy and Expertise:
The journey to becoming a BD+C Hotel Design Giant is a collective effort, and our talented team at HBG Design stands at the forefront. Architects, designers, and support staff collaborate seamlessly, bringing forth their expertise to craft spaces that tell unique stories and elevate the guest experience.
Looking Forward to the Next Decade:
As we celebrate a decade of excellence at the top of the BD+C Hotel Design Giant charts, HBG Design is geared up for the next chapter. Our commitment to designing experiences remains steadfast, and we look ahead to setting new standards, exploring innovative avenues, and continuing to be a giant in hotel design.
Celebrating 9 Years of Excellence: HBG Design Named Top Workplace
We are thrilled to announce that HBG Design has once again secured its place among Memphis's Top Workplaces, marking an impressive 9-year streak of excellence! This recognition by the Commercial Appeal is a testament to our unwavering commitment to cultivating a workplace that values collaboration, innovation, and the well-being of our incredible team.
A Legacy of Workplace Excellence
For nearly a decade, HBG Design has been honored as a top workplace, a distinction that reflects the dedication and passion of our outstanding team members. This achievement is a source of immense pride for us, and it speaks volumes about the positive and inclusive culture we've worked hard to create.
Thank You to Our Amazing Team
Our success is a direct result of the hard work and talent that each team member brings to HBG Design. We extend our deepest gratitude to our exceptional employees who contribute their skills, creativity, and enthusiasm every day. Your commitment is the cornerstone of our success, and we are grateful to have such a remarkable team driving our continued growth.
Recognition from the Commercial Appeal
We are honored to receive this recognition from the Commercial Appeal, a respected source for news and insights in our community. Being listed among Memphis's Top Workplaces is not just an accolade for us—it's a celebration of the positive work environment we've collectively built.
A Commitment to Continued Excellence
As we celebrate this milestone, we are more committed than ever to maintaining a workplace that inspires, supports, and empowers our team members. Our journey doesn't end here; it's a continuous pursuit of excellence, growth, and creating a workplace where everyone feels valued.
Join Us in the Celebration
Join us in celebrating this incredible achievement! Follow our journey on social media, and stay tuned for insights into what makes HBG Design a top workplace in Memphis.
Thank you to our dedicated team, the Commercial Appeal, and our community for supporting us on this remarkable journey. Here's to many more years of success, collaboration, and a thriving workplace culture at HBG Design!
Explore the list of Memphis's Top Workplaces on the Commercial Appeal website.
Hospitality Design Giants: HBG Design Shines
Ranked among the Top 5 Hospitality Design Giants in the Nation by Building Design+Construction, HBG Design continues to soar.
With a record-breaking 552 AEC firms contributing data to BD+C's 2023 Giants 400 Report, our spot in the prestigious list showcases our unwavering commitment to excellence in the realm of hospitality design.
Over the years, we've steadily ascended the ranks of the Top 10 Hospitality Design Giants, going from #7 in 2020 to an impressive #5 in 2023. Our journey signifies our remarkable history and consistent success.

A History of Excellence
Founded in 1979, HBG Design has remained a premier hospitality design firm. Our team, comprising more than 100 professionals specializing in architecture and interior design, excels in creating exceptional hotel designs, resorts, and gaming and entertainment venues.
We've contributed to over 30,000 hotel rooms and have developed more than 35 million square feet of gaming and entertainment spaces, food and beverage establishments, hotels, conference facilities, event spaces, and retail areas in the last two decades. Our enduring influence underscores our commitment to setting industry standards in hospitality design.
Exploring Recent Projects
Our most recent work consists of a diverse array of unique hospitality design experiences, with each one showcasing our ability to seamlessly blend creativity with functionality.

Located in South-Central Oklahoma, this 16-story, 304-key Spa Tower radiates contemporary elegance and invites guests to a 230,000 square foot realm of tranquility and indulgence.

Spanning over 5 ½ acres, this meticulously designed pool complex offers a variety of pools, private cabanas, and amenities for relaxation and entertainment.

This 23-story glass hotel stands as a testament to the Pokagon Tribe's rich heritage. The 317-key hotel, 82-suite hotel, Cedar Spa, and conference and events expansion celebrate culture and the natural elements of native lands.

Designed in Memphis, Tennessee, this upscale Caption by Hyatt hotel offers a dynamic hospitality experience with a neighborhood feel, reflecting the spirit of the community.
Our consistent presence on the Building Design+Construction Giants 400 list is not just a reflection of our past success but a promise of what lies ahead. Our commitment to delivering excellence in hospitality design remains unwavering.
Chris Wood Named an Emerging Leader of Gaming 40 Under 40
Chris Wood, a lead interior designer and key member of HBG Design, has been honored as an Emerging Leader of Gaming in the prestigious 40 Under 40 program. Organized by The Innovation Group and Global Gaming Business magazine, this recognition celebrates outstanding professionals under the age of 40 who have already left a significant mark on the casino gaming sector. Chris Wood's contributions and leadership exemplify the innovation and excellence driving the industry forward, making him a deserving recipient of this esteemed distinction. Click here to see the full list of nominees.
2024 EMERGING LEADERS OF GAMING 40 UNDER 40 ANNOUNCED |
LAS VEGAS – The Innovation Group, organizers of the Emerging Leaders of Gaming (ELG) program, and Global Gaming Business magazine (GGB) have announced the honorees of the Emerging Leaders of Gaming 40 Under 40, a program that recognizes professionals under the age of 40 already making significant impacts in the casino gaming industry. The honorees were selected from a record-breaking number of nominations solicited from the broader gaming industry, and reviewed by an esteemed selection committee, including: Justin Carter, Senior Vice President, Regional Operations, PENN Entertainment; Kirsten Clark, Executive Director, International Association of Gaming Advisors (IAGA); Alex Dixon, President & CEO, Q Casino and DRA; Daron Dorsey, Executive Director, Association of Gaming Equipment Manufacturers (AGEM); Alan Feldman, Distinguished Fellow in Responsible Gaming, International Gaming Institute at UNLV; Kelly Hatch, Executive Director, Global Gaming Women (GGW); and Sheila Morago, COO and Partner, Trilogy Group. From professionals across commercial and tribal operations, to supplier-side innovators and professionals driving new industry segments, the latest class of honorees reflects a diverse cross-section of gaming and an industry in evolution. “It’s an honor to help identify and showcase the remarkable individuals driving our industry into the future,” said Michael Soll, president of The Innovation Group. "The gaming industry will prosper and thrive because of the impact of young and talented people," continued Roger Gros, publisher of Global Gaming Business magazine, "The innovation and creativity they bring with them is truly the lifeblood of gaming. Our congratulations to all the honorees." |
Alexandra Milkovich Named a 2023 Influencer of Architecture & Design
Our warmest congratulations go out to Alexandra Milkovich, IIDA, NCIDQ, an Associate and Senior Interior Designer at HBG Design San Diego, for her recent recognition as a 2023 Influencer of Architecture and Design by the San Diego Business Journal!
Alexandra Milkovich, IIDA, NCIDQ, is Associate / Senior Interior Designer at HBG Design. An award-winning hospitality and entertainment industry market leader and an enthusiastic member of San Diego’s design community, Alexandra was a 2022 ‘40 Under 40’ Emerging Leader of Gaming and served on the 2023 SpArc thought leader roundtable. Over her 14+ year career, she has crafted an impressive project portfolio, including Sycuan Casino Resort, Caesars Entertainment, and the Premier Rock & Brews Casino and restaurant.
Spotlight on Alexandra Milkovich: A Rising Star in Interior Design
A Passionate Design Enthusiast
Alexandra Milkovich is not only a talented designer but also a passionate member of San Diego's design community. She's actively engaged in thought leadership, serving on SpArc Interiors' industry roundtable in 2023 and contributing her expertise to the Southern California Chapter of the International Interior Design Association (IIDA).
A Rising Star in Hospitality and Entertainment Design
Alexandra's impressive journey includes being named a '40 Under 40' Emerging Leader of Gaming in 2022 by Global Gaming Business magazine. Her influence extends to high-profile casino and hotel projects, as well as unique food and beverage venues both locally and nationally. Alexandra's dedication to understanding restaurant operations and product design through food blogging sets her apart in the industry.
Designing Experiences Worth Remembering

One of Alexandra's standout accomplishments was leading the interior design of the $226 million transformation of Sycuan Casino Resort in El Cajon, CA, where she brought four-diamond resort elegance to life. Her creativity also shines through at venues like Rank + File, a vintage-industrial craft brew house. Alexandra's expertise has not only elevated gaming establishments but also shaped the brand concepts for the premiere Rock & Brews Casino, Caesars Entertainment properties, and Eagle Mountain Casino, where she integrated cultural elements to create unique and targeted spaces.
Service Beyond Design
Alexandra's commitment extends beyond her design work. She's a sought-after expert, having served on the Practicum Item Writing Committee of the Council for Interior Design Qualification (CIDQ), where she played a pivotal role in shaping the NCIDQ Practicum Exam. She's also been actively involved with the International Interior Design Association (IIDA) in both the Southern California and Dallas Chapters, earning recognition for her groundbreaking designs.
Alexandra’s dedication to her craft, commitment to thought leadership, and impressive portfolio make her a well-deserving recipient of the 2023 Influencer of Architecture and Design award from the San Diego Business Journal!
AIA TN Conference 2023: Our Top 5 Moments
1. Excellence Shines at the AIA TN Conference: Showcasing HBG Design's Impact
The recent AIA TN Conference held in our hometown of Memphis was not just an event; it was a testament to the indelible mark that HBG Design continues to leave in our local design community. As the conference unfolded at the Hyatt Centric Beale Street – designed by HBG Design – the resonance of our team's commitment to innovation, diversity, and professional growth reverberated throughout the event.

2. Nurturing Emerging Professionals: A Prestigious Acknowledgment
HBG Design was honored to be recognized as an Emerging Professionals Friendly Firm at the conference. This prestigious award underscores our dedication to creating nurturing environments that foster the growth and development of emerging talents within our industry. As firm believers in the power of mentorship and professional development, we are humbled to receive this recognition.
3. Diverse Voices Resound: Carmen Fluellen Jr. & Jeanne Myers Featured in 'Say it Loud' Exhibition
The "Say it Loud" exhibition celebrates the invaluable contributions of diverse designers, architects, engineers, and planners, amplifying their voices and experiences within the architecture and design fields. HBG Design team members Carmen Fluellen and Jeanne Myers were featured in this year's exhibition.
Carmen Fluellen
Carmen Fluellen's contributions have been pivotal in the development of notable projects such as the new 23-story, 317-room Four Winds South Bend Casino Resort in South Bend, Indiana, and the impressive $44.5 million, 155,600 SF Hyatt Centric in Memphis, Tennessee. His expertise was also key in the master planning of the proposed 85-acre, multi-building BLP Film Studios complex in the Whitehaven area of Memphis, Tennessee. This ambitious project is set to become the second largest African American-owned film studio in the U.S.
Carmen's commitment to excellence extends beyond the project site, as seen through his involvement with the National Organization of Minority Architects (NOMA) Memphis Chapter and his leadership in our Emerging Professionals Studio (EPS) program.
Jeanne Myers
Jeanne's dedication to architecture and design is paralleled by her deep involvement with AIA Tennessee. Serving as the current AIA Tennessee Treasurer since 2020, Jeanne's leadership has played a pivotal role in the organization's success. Her commitment extends to the AIA TN Conference on Architecture Committee, where her innovative ideas have led to the creation of meaningful engagement opportunities for fellow professionals.
An embodiment of mentorship and support, Jeanne champions the achievements of emerging professionals through her leadership in the Newly Licensed Award since 2013. Jeanne's dedication to supporting the growth of young professionals and her commitment to fostering a sense of belonging within the architectural community are truly inspiring. Jeanne's journey also extends beyond her professional involvement to her feature in the "Say it Loud" exhibition.
4. Celebrating Achievement: Ryan Callahan's Architectural License
HBG Design's Ryan Callahan was recognized at this year's conference for achieving his architectural license. The architectural license is not merely a piece of paper; it represents years of hard work, continuous learning, and a relentless pursuit of excellence. It embodies a profound understanding of the built environment and the impact that architecture has on shaping communities and enhancing lives. The HBG Design Emerging Professionals Studio thrives on mentorship, collaboration, and the exchange of ideas, and Ryan’s success is a reflection of these principles in action.
5. Embodied Excellence: The Guest House at Graceland Tour
As the conference unfolded, attendees were offered a unique opportunity to delve into one of HBG Design's remarkable Memphis projects – The Guest House at Graceland. This tour showcased the marriage of design innovation and cultural resonance that defines our work. The Guest House at Graceland exemplifies our commitment to crafting transformative design experiences.
Caption Awarded 'Best in Hospitality' by IIDA TN
HBG Design is excited to share that Caption by Hyatt Beale Street was awarded 'Best in Hospitality' in the 2022 IIDA TN Design Awards. The list of winners were selected by members of the IIDA Tennessee Chapter design community.
https://vimeo.com/754241454
HBG Designer Named an Emerging Leader of Gaming
HBG San Diego Interior Design Leader Alexandra Milkovich has been named a ‘40 Under 40’ Emerging Leader of Gaming. The ELG 40 Under 40 is presented by Global Gaming Business and The Innovation Group, and supported by IAGA and Regulatory Management Counselors.
Creativity through Collaboration
Alexandra Milkovich, Senior Interior Designer, HBG Design
With a master’s in interior architecture and product design, 13 years of diverse interior design experience, and an impressive portfolio of high-profile projects, Alexandra Milkovich has achieved incredible success in her tenure as the senior interior designer at the San Diego office of HBG Design. Her natural leadership abilities, creativity and inquisitiveness have put her on a straight trajectory towards excellence.
Throughout her career, Milkovich has led designs of casino, hotel, and food & beverage venue experiences for gaming and entertainment clientele on the West Coast and nationwide. She was instrumental in creating the initial design concepts for the first-ever Rock and Brews Casino in Oklahoma and led the design of Sycuan’s vintage-industrial inspired Rank + File restaurant and bar during the $220 million expansion and renovation of Sycuan Casino Resort outside San Diego.
Now the lead designer of several casinos, hotel, and food and beverage experiences for HBG Design clients across the country, Milkovich is thankful for the wealth of experience her work has provided her.
“Every project has its own challenges and opportunities,” she says, “and being in the middle of those experiences has directly contributed to my knowledge and growth in the industry.”
With her passion for “creating successful pathways to final interior design solutions,” Milkovich believes that truly thoughtful and impactful interior design is founded on comprehensive research and a strong understanding of the client’s brand, market, and project goals. Having extensively studied restaurant operations and designs, Milkovich describes her approach as promoting “bold design balanced with thoughtful moments where the eye can rest.” She has also pursued her passion for the culinary arts through food blogging that highlights unique dining venue designs and beautiful plating designs.
“Entertainment and hospitality design is an ever-evolving industry,” Milkovich explains. “We are always learning new things no matter how much experience we have under our belts.”
Collaboration and mentorship are also crucial to success in Milkovich’s view, and both have been a large part of her career in the past and moving forward. She lauds her own mentor, previous ELG 40 Under 40 honoree Emily Marshall, as “a hospitality and entertainment design guru who tends to have the answer for everything.” She credits Marshall as a tremendous advocate for her career aspirations with a talent for creative problem-solving and a wealth of design experience.
Now Milkovich herself has become sponsor to her entire interior design team at HBG’s San Diego office, meeting with each team member one-on-one quarterly to help discuss ways to creatively achieve their career goals. She believes these individual meetings are essential to building strong relationships and achieving both individual and company goals.
“I truly love to see people succeed, and I try my best to help them meet their goals in whatever way I can,” she says. “Everyone has good ideas, no matter their level or years with the firm, and we want to give each team member a voice. When people truly feel good about a design or career direction, they make a greater effort to succeed.”
To the up-and-comers in her industry, Milkovich offers this advice: be patient, and really take the time to listen to your colleagues and take advantage of their expertise. “Get comfortable with the uncomfortable,” she advises. “You will never move up in a career without pushing yourself outside your comfort zone.” —Rae Berkley is an analyst with The Innovation Group
Alexandra, along with other honorees, were celebrated at G2E 2022 and are profiled in the October issue of Global Gaming Business magazine.
HBG Designer Honored by Boutique Design Magazine
Boutique Design magazine has announced the 2022 class of the Boutique 18—the rising design stars who are creating some of today’s most thoughtfully designed hospitality venues. The 17th annual group of honorees were chosen based on criteria by the Boutique Design editorial team and were nominated by their industry peers. Congrats to this year’s B18!
Recently named HBG Design Associate, Christopher Wood, IIDA, NCIDQ, was recognized in the 17th annual group of BD18 honorees.
READ CHRIS' FEATURE ARTICLE IN BOUTIQUE DESIGN MAGAZINE HERE
2022 Boutique 18 Interview Questions for Boutique Design Magazine
Christopher Wood, IIDA, NCIDQ
Interior Designer
HBG Design, Memphis Office
- If I weren’t a designer, I’d be…
- I would be a librarian. I love reading; and have always had a fascination with libraries and with the peacefulness I feel in libraries. I especially love those grand old libraries with soaring architecture.
- Top presentation tip?
- Try and insert a bit of your personality into your presentation style. I’ve found it helps make those connections between you and the client stronger as they get to know you, and it creates more open, easier, free flowing project communication.
- What’s on your boards?
- My boards are composed with a mix of jewel tones that allow for materials like wood and metals to pop. Unique design details are applied to every aspect of the project, from the largest elements down to the smallest, typically unnoticed, spaces. Stunning lighting—the jewelry in each space--is the most fun to select. Unique patterns in wallcovering, fabrics, and tile can become the art in a space, and can be layered into a design in so many ways.
- Trend you’re loving?
- I am loving the more frequent use of bold patterns in spaces. I feel a shift in design now where striking graphics are being infused into areas through all kinds of mediums, fabrics, wallcoverings, even wall décor. The boldness is stimulating to the senses; and I find it invigorating.
- I can’t live without…
- There are a few things, of course, but, day-to-day, coffee is what makes the world go round and allows me to function like a normal human being. Design-wise, I would say shiny or glitzy things. And my penchant for incorporating sparkling elements into all my designs tends to work well in entertainment resort design.
- Most memorable project
- Desert Diamond West Valley Casino outside of Phoenix, Arizona. The complete design was derived from the inspirational concept of ‘The Dynamic Earth’, our team’s unique interpretation of the desert’s abundance. Inside the casino, we translated the desert sky into a concept called ‘The Endless Sky’, which brought the casino floor to life with integrated lighting in the fin-like ceiling elements. It was incredible to see the whole concept come together. Every venue design was tied back into the vivid desert landscape idea. This well-thought-out concept created a tremendously original and immersive customer journey.
- What gets you excited about your job?
- The opportunity to tell a story through design. Concepting is so important and merging our concept with a client’s vision leads to a unique design that always tells a story. And I love being able to witness the excitement of those involved when their concept, many times based on personal storytelling, comes to life.
- Dream project?
- My dream project would be a casino designed in an Art Deco/Great Gatsby style. Talk about a cool experiential design opportunity! If it was done tastefully, not stale or old fashioned, imagine what fun that could be! The intricacy of detailing and lighting, and the ways that scheme could be translated through each food and beverage venue; it would be amazing!
- Favorite design tip or trick?
- My favorite design tip would be to love all your design options. Clients always want to see options, and as designers, we may always have our favorite scheme that we wish the client would gravitate to. I always make sure I like everything I’m presenting. This eliminates fear that the client will select an option that we really wish they would not have chosen.
- Any career advice for up-and-coming designers?
- Don’t be afraid to take chances with your designs. As you start designing project spaces, throw ideas out there into the universe. Not all of them will stick and some may be outright rejected, but there is always one or two that may find a toehold and become the concept that an entire space is built around. Who knows, the client could also accept exactly what you’re proposing and take you by surprise!
To see the full list of honorees, visit Boutique Design.