Nathan Peak in Casino Style: Using AI as a Design Tool
Artificial intelligence is at the forefront of technologies streamlining the casino design process.
Nathan Peak, AIA, president of HBG Design, recently contributed insights to the feature article, Friction Free Design, in Global Gaming Business' Casino Style Magazine.
Nathan says that the introduction of AI technology does not replace the human element in design.
“While AI has increased the speed and options available to us in our ideation process during conceptual design, it has not diminished the importance of authentic, original design by our staff of professional architects and interior designers,” he says.
“It’s imperative that they continue to engage in their own discovery to grow professionally. In this sense, AI is used to enhance, rather than replace, creative processes and is primarily used for brainstorming, research, and illustrating design options, allowing our team to explore more possibilities with clients in a shorter timeframe.
“We view AI as a tool among many, useful for ideation and streamlining tasks, but always requiring human oversight and creative control to maintain the integrity of our work… We lightheartedly talk about AI as ‘almost intelligent.’ It’s strictly a tool. We give it very specific parameters and provide explicit guardrails, never assuming every answer generated is correct. In essence, all AI-assisted results are subject to the same rigorous vetting and review standards as any other project deliverable, ensuring that AI does not replace the team’s QA/QC process.”
Saving Time
If there’s one thing the AI tool has done, it’s save time, and, with the assistance of other advancing digital technologies, improve efficiency within a given project.
“AI and advancing technologies have shortened project timelines, particularly in the early stages of conceptual design, by enabling rapid assistance in generating design options for client presentations,” says Peak at HBG. “For example, we can now respond with immediate changes to renderings in real time, based on client feedback via AI prompts and scripts.”
Peak adds that AI can map out all details of a project and present a more complete picture to the client. “It gives us an advantage in the speed at which we’re able to illustrate potential solutions our clients are seeking,” he says.
“For instance, if we’re doing a renovation, when it comes to very specific carpet patterns, signage, or a cage design, we can take a photograph of an interior space and combine those visuals with quick sketches and original design narratives using AI, to rapidly combine elements and ideas that our clients can react to much faster than we were able to do previously.
“AI tools enable our teams to start design conversations earlier with our clients without extensive initial data collection. Especially by employing illustrative, image-based AI tools, we can move the design process forward early, before full site measurements are completed, which is more efficient and effective. Data collection is still necessary, but it’s no longer the first step, which accelerates the overall process.”
One of Many Tools
AI and other modern tools have created a casino design discipline that will continue to evolve in years to come.
“We foresee increased efficiency by AI acting as an additional layer of review, freeing up staff for other tasks, and laying the groundwork for more interactive client relationships using collaborative AI tools,” says Peak at HBG.
“That said, we can’t stress the continued reliance on human oversight for quality assurance and validation enough. Our goal is to shape a shared vision with our clients; AI tools provide more opportunity for design professionals to connect with clients. It mobilizes a more collaborative design approach in real time that accelerates our connection to a client’s vision.”
Read the full feature Friction Free Design in Global Gaming Business' Casino Style Magazine to learn more about how AI is being incorporated as an ideation tool during casino resort design.
Emily Marshall & Thor Harland on Placemaking, Contextual Design
Designers and architects in markets across the U.S. take creative cues from local geography, history and culture.
For Emily Marshall, interior design leader, and Thor Harland, senior associate, architecture and design for HBG Design, starting with a blank page before designing a project creates unlimited potential.
“We think about where the space is, the local identity, then how we want the guests to feel,” says Marshall. “What’s the story we want to tell? What’s the property’s identity? Also very important operationally, what’s the flow? And where is the excitement and escape? We start with a concept, and the interior and architecture develop from that.”
“It takes a forensic investigation into things like the site, the climate, the patterns of use, the history, the client,” says Harland, who approaches that journey with “humbleness and openness.”
Placemaking in Tribal Casino Resort Design
“With Native American projects, there’s such a passion for who our clients are and their culture. If we can create an architecture that’s reflective of that, that mimics that—not so much literally, but purposefully, in every design move—it makes for a stronger project,” he says.
“This place-based idea is a journey towards authenticity that is unique to a site and unique to the client. You can’t just pick it up and move it anywhere else, because it wouldn’t function as well. That, for us, is a successful project.”
The work continues “from early concepts through construction documents,” says Marshall. “We’re with the client making decisions on big-picture geometry all the way down to the tile in the guest room. If we can always tie those decisions back to a common thread, it creates a consistency in the design.”
Contextual Design that Enhances Year Round Guest Experience
HBG’s work on the Gun Lake Casino Resort in Wayland, Michigan stands out for Marshall as “one of our finest examples of place-making architecture.” Harland concurs, calling it “one of the best examples of creative, thoughtful depth, from early massing to the materials chosen on the interior. The Gun Lake Tribe was very ambitious, very forward-thinking. They wanted to create something that hadn’t been seen, that was completely new, avant-garde to the area, and make a statement. For us it was important to meet that passion and excitement, and create and carry through that momentum.
“It’s Michigan, with very harsh winters, so the tribe wanted to create an enclosed tropical oasis within.” HBG created an egg-shaped, glass-enclosed atrium, aligned east to west for maximum sun exposure. While dramatic, it’s also functional and can be used for entertainment.
“We created a compelling piece of architecture that’s dynamic and cool to look at,” Harland says. “It also functions better than if we went with just a simple form, like a circle or a square.”
From the first view of a resort rising from the landscape to the smallest details—subtle references to ecology and culture in materials, finishes, color palette, etc.—place-based design tells a story, creating meaningful connections among guests, communities and their shared environment.
Read the full feature Everything in its Place in Global Gaming Business' Casino Style Magazine to learn more about how context and regional authenticity drive casino resort design.
As Seen in Casino Style Magazine: Performance Is the Payoff
The most successful casino resorts are measured by more than their opening day excitement. They create lasting value through thoughtful planning, memorable guest experiences, operational efficiency, and measurable business performance.
Global Gaming Business’ Casino Style magazine features HBG Design in its latest issue. The article, Performance is the Payoff explores how integrated resort design drives long-term success for owners, operators, and the communities they serve.
The feature highlights the remarkable performance of Gun Lake Casino Resort's $300 million expansion, which generated a 20% increase in revenue during its first two months of operation and recently earned AAA Four Diamond status for its new hotel. It also previews the opening of Ho-Chunk Beloit Casino, a transformative destination designed to support economic growth while expanding hospitality, entertainment, and gaming opportunities for the region.
The article reflects HBG Design's approach to casino resort development—connecting long-term vision with strategic planning, market positioning, operational excellence, and immersive guest experiences. We approach every design decision with performance in mind. That includes master planning, phased expansion, architecture, interior design, and amenity programming.
As the gaming and hospitality industries continue to evolve, creating destinations that are both memorable and financially successful remains at the heart of everything we do.
Read the full feature Performance is the Payoff in Global Gaming Business' Casino Style Magazine to learn more about how design strategy drives measurable results.
In Casino Style: Joe Baruffaldi on Regional M.I.C.E. Design
Las Vegas doesn’t have a lock on the meeting trade. Here’s how regional properties are getting their share of the MICE business.
HBG Design Principal Joe Baruffaldi, AIA, on meeting...and exceeding...expectations for regional conference & event center design.
Casino Style: How can smaller properties build their MICE business?
Baruffaldi:
The opportunity is often about understanding the market through a feasibility study, right-sizing the investment based on demand, and creating flexible, high-quality environments that support the type of group and event business the property can realistically attract.
Rain Rock Casino & Hotel in Yreka, California is a good example of a regional property using event space strategically, without overbuilding. Its approximately 4,000-square-foot banquet and event center is scaled for community gatherings, private events, meetings, banquets, weddings and local or regional group business. When paired with hotel rooms, boutique cottages, gaming, dining, outdoor amenities and a place-based design story tied to the Klamath River and Karuk culture, it becomes part of a larger resort experience rather than a stand-alone meeting room.
Talk about the technical infrastructure necessary for these events.
Meeting attendees expect reliability, flexibility and a seamless experience, so technical systems must be planned early and integrated into the architecture. At Sycuan Casino Resort (El Cajon, California), Oaklawn Racing Casino Resort (Hot Springs, Arkansas) and Four Winds South Bend’s Ribbon Town Conference and Event Center (South Bend, Indiana), ballroom flexibility depends on infrastructure that supports every configuration.
Divisible ballrooms can accommodate smaller meetings and events, but each setup still has to perform with the right acoustics, lighting, technology, service access and guest comfort. The best technical infrastructure is often invisible to the attendee, but it allows the operator to deliver events efficiently and consistently. From a design standpoint, that means acoustic separation, quality operable partitions, sound control, and finishes that support speech intelligibility and guest comfort, along with layered, programmable lighting that can shift from business-focused meetings to warmer receptions or entertainment events.
In large-volume spaces with fluctuating occupancy, HVAC zoning, air distribution, humidity control and quick recovery times are essential, so the room performs as well for a 50-person breakout as it does for an 800-person banquet or 1,500-person theater-style event.
Are geolocation and wayfinding capabilities important?
Wayfinding is critical. Even the most flexible event center won’t perform well if attendees feel disoriented or the staff must constantly redirect guests.
But digital tools should reinforce a strong physical planning strategy, not compensate for a confusing one. Clear sightlines, logical adjacencies, strong landmarks, intuitive vertical circulation and well-placed signage remain essential.
Are meeting planners looking for spas, pools and wellness facilities?
Group travelers want a resort experience that supports networking, relationship-building, entertainment, relaxation and well-being. Meeting planners are paying attention: that broader experience influences attendance, satisfaction, repeat bookings and how attendees talk about the event afterward.
The key is to design recreational offerings as part of the event ecosystem, not as separate amenities. At Oaklawn, for example, guests have access to and views of the historic thoroughbred horse-racing track, the Forbes Four-Star Astral Spa, gaming amenities and upscale dining—all near the event and meeting space. Gun Lake Casino Resort’s Wawyé Oasis in Michigan blends a resort pool environment with large-format event and performance capabilities in one climate-controlled atrium.
This kind of multi-purpose amenity creates vast revenue-generating opportunities from one building investment. When a resort can offer an easy transition from meeting to dinner, spa, pool, lounge, entertainment or reception, it becomes more competitive as a group destination.
Golden Mesa Shines as Casino Style’s Gold Standard
Golden Mesa Casino & Hotel has been featured in the latest issue of Casino Style magazine, showcasing HBG Design's transformation of the Guymon, Oklahoma property into a vibrant regional gaming and hospitality destination.
Gold Standard highlights how the HBG Design team's strategic planning, regionally inspired architecture, and immersive interior design came together to create a resort experience that is both visually distinctive and operationally successful.
Elevating the Guest Experience
Elevating the Guest ExperienceThe $78 million expansion transformed Golden Mesa from a local gaming venue into a full-service destination, more than doubling the property's gaming capacity while introducing new hospitality, dining, and entertainment amenities designed to encourage longer stays and deeper guest engagement.
The completed expansion includes:
A 40,000-square-foot expanded casino
More than 1,100 electronic gaming machines and table games
A new 99-room hotel
Premium high-limit gaming
Multiple restaurants, cafés, bars, and lounge experiences
Together, these additions create a more dynamic destination that offers guests far more than gaming alone.
A Design Inspired by Oklahoma
Drawing inspiration from the wide-open landscapes of the Oklahoma Panhandle, the design reflects the region's natural beauty through warm materials, contemporary architectural forms, and an interior palette influenced by expansive skies and vibrant prairie sunsets.
From the dramatic two-story hotel lobby to the immersive transition into the gaming floor, every space was thoughtfully designed to create a memorable guest journey while reinforcing Golden Mesa's unique identity.
By night, the property's signature illuminated façade creates a striking presence on the horizon, establishing Golden Mesa as a new landmark for the region.
Performance Through Design
Beyond its visual impact, the project demonstrates HBG Design's commitment to creating environments that perform as well as they inspire.
Careful planning improved circulation throughout the resort, strengthened operational adjacencies, and seamlessly integrated new amenities with the existing property. The result is an expansion that enhances both the guest experience and long-term operational efficiency.
Read the Full Feature Article
We're honored to have Golden Mesa Casino & Hotel recognized by Casino Style magazine as an example of thoughtful, performance-driven casino resort design.
Read the full Gold Standard feature to learn more about the design vision, planning process, and transformation behind one of Oklahoma's newest regional entertainment destinations.
Nathan Peak on the Future of Performance-Driven Casino Design
At HBG Design, we believe successful casino resorts must do more than look beautiful. We must also plan them strategically to perform for decades to come.
Casino Style magazine invited HBG Design President Nathan Peak, AIA to share his expertise as a featured casino resort design specialist in its latest issue. His article, "Designing for What's Next: Rethinking Casino Efficiency as a Performance Strategy" examines the role of performance-driven design. It explores how this approach is shaping the future of gaming and hospitality environments.
Nathan explores how the definition of "efficiency" has fundamentally changed as the gaming and hospitality industry continues to evolve. Accordingly, leading casino resorts are measured by more than construction costs or energy performance. They are designed as high-performing ecosystems. Guest experience, operations, employee satisfaction, and long-term asset value must all work together to create lasting success.
Four Strategies Shaping the Future of Casino Design
In the article, Nathan highlights four key principles driving the next generation of gaming destinations:
- Flow as a Revenue Engine: Thoughtful planning and intuitive circulation do more than improve navigation—they encourage exploration, increase dwell time, and create more opportunities for guest engagement. Strategic layouts transform movement throughout the property into a competitive advantage.
- Designing for a More Complex Guest Profile: Today's casino resorts welcome a broader audience than ever before. From loyal gaming patrons to younger, experience-driven travelers and non-gaming visitors, successful destinations offer flexible environments that seamlessly support multiple guest journeys at once.
- Designing for Lifecycle Performance: Long-term value begins on day one. From durable materials and adaptable infrastructure to future-ready technology planning, every design decision should contribute to operational efficiency and sustained return on investment throughout the life of the property.
- Elevating the Employee Experience: Exceptional guest experiences start behind the scenes. Efficient back-of-house planning, intuitive operational workflows, and thoughtfully designed employee spaces improve productivity, strengthen workplace culture, and ultimately enhance service throughout the resort.
HBG Design in Practice
Nathan illustrates these concepts with recent HBG projects LIVE! Casino & Hotel Louisiana in Bossier City and Wawyé Oasis at Gun Lake Casino Resort, demonstrating how strategic planning creates environments that are as operationally effective as they are memorable for guests.
Looking Ahead
As Nathan writes, "The role of design in gaming is no longer just about creating compelling spaces or delivering efficiency in isolated ways. It's about orchestrating performance across the entire enterprise—aligning guest experience, operations and long-term business objectives."
That philosophy continues to guide every project HBG Design delivers for our gaming and hospitality clients.
Read the full article in Casino Style. Discover how thoughtful, performance-driven design is shaping the future of casino resorts.
Gun Lake Earns AAA Four Diamond Designation
HBG Design is proud to celebrate Gun Lake Casino Resort earning the prestigious AAA Four Diamond designation — a milestone that recognizes the resort’s elevated guest experience, exceptional hospitality, and commitment to luxury accommodations in the Midwest.
The designation places Gun Lake Casino Resort among only four hotel properties in West Michigan to achieve AAA’s Four Diamond status. According to AAA Diamond Program Director Chris Andersen, the recognition reflects the resort’s “exceptional service, world-class hospitality, and elevated guest experience.”
The achievement follows a transformational period for the property, including the opening of the resort’s striking 16-story hotel tower, full-service spa, and expanded dining experiences in 2025. Designed by HBG Design, the expansion redefined the property as a fully integrated resort destination — blending entertainment, wellness, hospitality, and immersive guest amenities into a cohesive experience rooted in innovation and regional identity.
A defining feature of the expansion is the Wawyé Oasis, a breathtaking glass atrium environment spanning more than 32,000 square feet. Featuring live palm trees and a year-round tropical climate maintained at 80 degrees, the Oasis creates a one-of-a-kind experiential destination within the Midwest gaming and hospitality market.
“Our goal is to set the standard for luxury and service in casino resort operations in the Midwest,” said Brian Decorah, SVP/GM of Gun Lake Casino Resort. “Our entire team has been working toward this goal for almost a year, and it is a team victory to officially receive the AAA Four Diamond designation for our hotel and our level of commitment to our guests.”
HBG Design congratulates the Gun Lake Tribe and the entire Gun Lake Casino Resort team on this outstanding achievement. We are honored to have partnered in bringing this visionary resort destination to life and celebrating this recognition alongside the team.
Beauty & Purpose: Smart Resort Reinvestments
In a gaming landscape defined by constant evolution, long-term success depends on the ability to adapt with intention. As explored in Global Gaming Business’s recent feature, “Beauty, Purpose & Smart Resort Reinvestments,” leading operators are embracing reinvestment as a strategic tool to strengthen market position and elevate the guest experience.
At Rain Rock Casino Resort, this approach takes shape through a reinvestment strategy rooted in authenticity, operational continuity, and a strong sense of place.
A Design Vision Grounded in Place
Owned and operated by the Karuk Tribe, Rain Rock Casino Resort occupies a unique position within Northern California’s Siskiyou landscape. The property’s recent expansion builds upon that identity, drawing inspiration directly from the land, water, and cultural heritage that define the region.
"We want the design and amenities to resemble the land and river, like what a salmon might see on his journey upstream!"
A guiding insight from the Tribe—envisioning the environment through the perspective of salmon navigating upstream—became a foundational design principle. This concept informed a cohesive experience across the property, shaping both spatial planning and material expression.
The result is an environment that feels immersive, intentional, and inherently connected to its surroundings.
Expanding the Resort Experience
Completed in 2025, the $40 million expansion introduces a series of enhancements designed to broaden the resort’s appeal while maintaining a clear design narrative.
A collection of lodge-style cottages anchors the guest experience, offering a more intimate and residential scale of hospitality. Organized around an outdoor lounge pool with fire features and shaded gathering spaces, these accommodations reflect a balance of regional authenticity and elevated comfort.
Throughout the property, design elements reinforce a cohesive story:
- Natural material palettes that reflect the surrounding terrain
- Architectural forms influenced by the movement of water and landscape
- Integrated opportunities for cultural storytelling and interpretation
Within the new Tribal Council Boardroom, this approach becomes more explicit. Custom furnishings, layered wood tones, and curated artifact displays create a space that is both functional and representative—supporting governance while reinforcing cultural identity.
Delivering Impact Through Phased Implementation
Equally critical to the project’s success was the execution strategy. Maintaining uninterrupted operations throughout construction required a highly coordinated, phased approach.
Rather than disrupting the guest experience, improvements were carefully sequenced around active gaming and hospitality areas. This methodology allowed the property to expand and enhance its offerings while continuing to generate revenue and serve its guests.
Key outcomes include:
- Approximately 20,000 square feet of expanded gaming space
- 175 additional gaming positions
- Renovated food and beverage venues
- A new ballroom-style event center
This balance of design and operational strategy underscores the importance of aligning reinvestment with both guest expectations and business performance.
Designing for Longevity
Rain Rock Casino Resort reflects a broader shift within the gaming industry—one that prioritizes meaningful, experience-driven environments over purely programmatic expansion.
As competition intensifies, reinvestment strategies must do more than add capacity. They must strengthen identity, enhance flexibility, and create memorable experiences that resonate with guests.
At Rain Rock, the integration of cultural narrative, environmental inspiration, and operational precision demonstrates how design can support long-term relevance while honoring the story of place.
HBG Design Named a 2026 Top Workplace
HBG Design is proud to announce that we have been named a 2026 Top Workplace by The Commercial Appeal, marking the 12th consecutive year our firm has received this distinguished honor in the Memphis metro area.
The award is especially meaningful because it is based entirely on employee feedback gathered through a confidential, third-party survey administered by Energage. The survey measures key components of the employee experience, including feeling Respected & Supported, Enabled to Grow, and Empowered to Execute — benchmarks that reflect the strength of our culture from the inside out.
As Eric Rubino, CEO of Energage, shared:
“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees. That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”
Where We Shined in 2026
In this year’s firm-wide survey, HBG saw its three largest increases in engagement scores in:
- Employee well-being
- Meaningfulness of work
- Work-life balance
These gains reflect a focused and intentional effort to strengthen our internal culture — ensuring that as our portfolio of transformative hospitality and gaming projects grows, so does the experience of the people designing them.
A Culture Built with Intention
“Being recognized in the top tier of workplaces in Memphis is right where we want to be — where everything we do internally communicates the HBG experience: meaningful work on projects that create impact, work that aligns with our employees’ values, providing an enriching employee experience that prioritizes well-being, inclusiveness, and engagement, and creating a place where the work-life and home-life of our employees generate the kind of balance that energizes and galvanizes every single day,” said Nathan Peak, HBG Design's President.
What Our Team Says
The true measure of a Top Workplace is the voice of its people. This year’s survey responses reflect a culture defined by growth, trust, and innovation:
- “It’s a forward-thinking company.”
- “HBG excels in pairing employees’ passions with their strengths, enabling us to craft a career uniquely tailored to our gifts.”
- “We are a growing and dynamic firm that is achieving a lot of success.”
- “I appreciate the design innovation within projects and the trust and responsibility awarded to employees.”
- “What makes us such a great firm is the dedication to professional growth of staff and genuine commitment to work-life balance.”
- “Leadership is listening to our employees’ concerns and focusing on solutions.”
- “Culture is a priority. There is great collaboration and trust across team members. I feel empowered and fully engaged.”
Designing Impact — Inside and Out
For HBG Design, workplace culture is not separate from design excellence — it fuels it. The same intentionality we bring to shaping immersive hospitality and gaming destinations is applied internally to building a workplace where people thrive.
Twelve years as a Top Workplace is more than a milestone. It’s a reflection of who we are — and a commitment to continuing to evolve, listen, and lead with purpose.
We are grateful to our team for making HBG Design a place where great design — and great careers — are built.
HBG Design Featured on No Vacancy: Why Casino Resorts Now Compete Like Destination Hotels
Regional casino resorts have evolved—and today’s most successful properties are no longer competing solely on gaming floors or square footage. They are competing as full-scale destination hotels, designed to extend stays, increase spend, and drive repeat visitation.
That shift is the focus of a recent episode of the No Vacancy podcast, hosted by Glenn Haussman with guest co-host Dr. Suzanne Bagnera, featuring HBG Design leaders Kelly DeVine, Principal, and Emily Marshall, NCIDQ, NEWH, IIDA, Principal and Interior Design Leader.
In the episode, Kelly and Emily discuss how design, operations, and profitability are inseparable in modern regional casino resorts—and why performance-driven design must start long before finishes and aesthetics are considered.
From Regional Casino to Destination Resort
Using Gun Lake Casino Resort in Michigan as a case study, the conversation explores how regional gaming properties now compete with Las Vegas–style destination resorts. Guests expect more than gaming alone: hospitality, dining, entertainment, and thoughtfully designed hotel experiences all play a role in attracting longer stays and repeat visits.
Kelly and Emily emphasize that this evolution requires a fundamental shift in how projects are approached—one that prioritizes operational strategy and guest behavior from day one.
Designing for Gaming Performance
Designing for Gaming PerformanceOne of the key insights from the episode is how hotel design directly influences gaming behavior. Guest rooms must strike a careful balance: they should feel comfortable and welcoming, but not so indulgent that guests disengage from the casino floor and resort amenities.
This intentional approach ensures that the hotel supports—not competes with—the core gaming experience, reinforcing the overall business model of the resort.
Operations First: The Engine Behind the Experience
At HBG Design, successful casino resorts begin with operations. Kelly and Emily discuss why elements such as:
- Housekeeping flow and back-of-house efficiency
- Durability and material selection
- Turnover time and maintenance realities
are often more critical to long-term performance than purely visual considerations.
By designing the “engine” before the exterior experience, properties are better positioned to operate efficiently, control costs, and deliver consistent guest satisfaction over time.
Programming Spaces for Repeat Visitation
Programming Spaces for Repeat VisitationBeyond the hotel and gaming floor, the episode highlights the importance of programming spaces that keep guests coming back—especially local and regional visitors. Flexible entertainment venues, food and beverage offerings, and social spaces all contribute to building loyalty and extending engagement beyond a single visit.
Design as a Business Tool
Ultimately, the conversation reinforces a core HBG Design philosophy: design is not a vanity exercise—it is a business tool. When design decisions are grounded in operations, guest behavior, and measurable outcomes, they can directly support revenue growth and long-term success.
We’re proud to see Kelly DeVine and Emily Marshall share their expertise on No Vacancy and contribute to an industry-wide conversation about performance-driven design in today’s casino resorts.
Listen to the full episode of No Vacancy: Episode 1009 – Why Casino Resorts Now Compete Like Destination Hotels to hear the complete discussion and insights.