In TG&H: Nathan Peak - The New Definition of Casino Design Efficiency

Tribal Gaming and Hospitality recently published an interview with Nathan Peak, AIA, President of HBG Design, sharing insights into what's next in the world of casino design!

As casino resorts become increasingly complex businesses, the definition of efficiency is evolving. TG&H sat down with HBG Design President Nathan Peak, AIA, to discuss how savvy operators are using design as a strategic tool to create long-term value.

TG&H: For years, efficiency in casino design has focused on cost and speed to market. What's changing?

NP: Those priorities still matter, but we’re seeing more focus on long-term business strategies. Operators are recognizing that designing efficiency is about creating a high-performing operation that delivers value across the entire business, influencing employee productivity and guest satisfaction, as well as maintenance costs and future growth.

Strategic thinking begins early. I’d challenge any operator to ask themselves: if you’re not bringing operations, employee experience, guest expectations, lifecycle costs, and long-term adaptability into the conversation from day one, then what could you miss in creating not just a project investment but a competitive advantage?

The expansion of Gun Lake Casino Resort, Wayland, Michigan, integrates a new hotel and year-round resort amenities with the existing casino, strengthening operational connectivity, guest appeal, and market competitiveness.

TG&H: If an owner or operator wants to design a more efficient casino resort, what are the top priorities they should focus on?

  1. Design for the Entire Lifecycle, Not Just the Grand Opening

Project decisions shouldn’t be driven by opening-day budgets and schedules. While important, the real measure of success is how a property performs over the next 10, 20, or even 30 years. Durable furnishings and finishes, resilient infrastructure, and adaptable planning can significantly reduce maintenance needs, replacement costs, and operational disruptions. The goal is not simply to spend less today; it's to maximize value over the life of the asset.

  1. Plan for Change Before It Happens

Everything evolves. Investing in flexible building systems and infrastructure helps a property adapt to new technologies, changing customer expectations, and future expansions without requiring costly renovations. Designing infrastructure capacity, strategic adjacencies, and expansion options from the start enables operators to meet future needs while minimizing business disruptions.

  1. Make the Employee Experience a Design Priority

One of the most effective ways to improve operations is by enhancing the work environment. Efficient back-of-house layouts, convenient access points, thoughtfully planned support spaces, and streamlined circulation can help teams work faster, communicate better, and deliver more consistent service. Employee-focused design is based on a simple yet often overlooked reality: the guest experience is heavily influenced by the employees delivering it.

  1. Align Operations and Guest Experience from the Start

The best-performing resorts don't treat operational efficiency and guest experience as competing priorities; they’re designed simultaneously. Service functions, loading areas, and support operations should work seamlessly behind the scenes. When operations are carefully integrated into the design process, properties can deliver exceptional guest experiences while maintaining speed, consistency, and efficiency.

TG&H: What does this mean for the future of casino resort development?

NP: The most successful developments will be those that intentionally connect operations, guest experience, and asset value from the very beginning. Properties leading the next generation of gaming will be designed to work smarter every day after opening. That’s where design becomes more than a project investment—it becomes a competitive advantage.

Gun Lake’s Wawye Oasis is a visual expression of designing for flexibility and long-term performance. It is a year-round resort environment that supports recreation, entertainment, dining, events, and evolving guest expectations within one adaptable destination.

Continue the Conversation
Every casino resort faces a different set of operational priorities, guest expectations, and long-term investment decisions.

If these ideas connect with plans underway for your property, Nathan Peak and the HBG Design team would welcome the opportunity to exchange perspectives and learn more about the challenges and opportunities you are considering.

DOWNLOAD HBG DESIGN’S 2026 HOSPITALITY REPORT

Nathan Peak, AIA, President, HBG Design
[email protected]


From OIGA: Deidre Brady's 'Mastering the Build' Session Recap

Plan Your Vision. Anticipate Change.

By Deidre Brady, AIA, NCIDQ, LEED AP BD+C, Principal, HBG Design

Casino resort projects are moving forward in an environment where construction costs, financing, supply chains, labor availability, and operational priorities can shift quickly. While owners cannot predict every change, effective casino resort project planning can help them prepare for it.

During my recent presentation at the OIGA Conference & Trade Show, entitled 'Mastering the Build', I focused on three strategies for navigating uncertainty while protecting long-term project value:

  1. Establish a clear vision,
  2. Proactively plan for change, and
  3. Optimize casino design and project delivery efficiencies.

Start with a Long-Term Casino Resort Vision

Successful casino resort development begins by defining what success means for the owner and the property. Is the priority to open as quickly as possible, generate revenue earlier, maintain budget certainty, minimize guest disruption, improve operational efficiency, or create the highest-quality resort in the region?

Most projects balance several of these goals. Establishing their relative importance early gives the team a shared framework for making decisions when schedule, budget, quality, and operational considerations compete.

A long-term casino resort master plan connects those priorities to future amenities, infrastructure, circulation, operations, and expansion opportunities. Even when the full vision cannot be delivered at once, the development can be organized into achievable phases, with each investment supporting future growth.

Create a Proactive Plan for the Unexpected

Market demand, funding, budgets, supply chains, and operational needs may evolve throughout design and construction. Proactive planning creates options for responding without losing momentum or compromising the long-term vision.

Phased casino development, early procurement, and fast-track project delivery can help owners advance high-value components sooner. These strategies also require timely decisions and close coordination across planning, design, documentation, procurement, and construction.

Optimize Casino Design and Delivery Efficiencies

Live! Casino Louisiana

Design efficiency is not simply about reducing square footage or initial construction cost. It is about helping the casino resort perform more effectively over time.

Thoughtful planning can streamline operations, improve employee workflows, strengthen the guest experience, and allow spaces to adapt as market needs change. Addressing these priorities early can also reveal shared-service opportunities, infrastructure requirements, and operational efficiencies before they become expensive to implement.

Assemble the Right Casino Project Team from Day One

Ultimately, the right team creates the most successful outcome. Bringing ownership, operations, casino design, construction, financial, and technical experts together from day one allows us to identify risks, test assumptions, and make informed decisions while the greatest range of options remains available.

When the project team aligns around a clear vision, change becomes more manageable, decisions become more purposeful, and the casino resort is better positioned to deliver lasting value—from opening day through every phase of future growth.


Collaborative Art: Telling the Gun Lake Tribal Community's Story

By Emily Marshall, NCIDQ, Interior Design Director, HBG Design

When people think about hospitality design, they often think about beautiful interiors, luxurious finishes, or memorable guest experiences. While those elements are certainly important, the projects that stay with me long after they're complete are the ones that become something more.

The new Community Block Wall at Gun Lake Casino Resort is one of those projects.

As Lead Interior Designer for the Gun Lake Resort expansion, I had the privilege of working alongside the Gun Lake Tribe throughout the design of the resort's public spaces. From the beginning, our goal was to create an environment that felt distinctly connected to the art and culture of the Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians. Every material, pattern, artwork, and story was considered as part of that larger vision.

But one opportunity stood apart.

Not simply creating a place that tells the Tribe's story—but creating a place where the Tribe could tell its own story.

More Than an Art Installation

Working closely with the Gun Lake Tribe's Tribal Historic Preservation Office and Citizen & Community Experience teams, HBG Design helped develop the concept for what would become the Community Block Wall.

Rather than commissioning a single artist to create a finished piece, the vision became something much more personal.

Each handcrafted block represents a member of the Tribal community. Together they showcase photographs, artwork, meaningful imagery, and personal expressions contributed by Tribal citizens themselves. As individual pieces come together, they create a larger story—one that continues to grow with every new contribution.

It's a living work of art.

Unlike a traditional installation that remains unchanged over time, this wall is designed to evolve alongside the community it represents. New generations will continue adding their own stories, ensuring that the artwork remains as dynamic as the Tribe itself.

Designing for Community Participation

One of the greatest privileges of this project was helping design something that invited participation instead of simply observation.

Hospitality spaces often feature beautiful artwork that guests admire as they move through a lobby. This project encourages something different.

It creates moments of conversation.

Moments of recognition.

Moments where Tribal members can point to a block and say, "That's my family's story."

Those moments transform a space from simply being beautiful into being deeply meaningful.

The Power of Collaboration

Projects like this only happen through genuine collaboration.

The Community Block Wall reflects the vision, dedication, and cultural stewardship of the Gun Lake Tribe, particularly the Tribal Historic Preservation Office's Archives & Collections Program, whose mission is to preserve and share the rich history and traditions of the Pottawatomi people.

HBG Design's role was not to tell that story for the Tribe.

It was to help create the framework where those stories could be shared authentically.

A Living Legacy

Seeing the Community Block Wall unveiled in the Gun Lake Resort lobby was an incredibly rewarding moment—not because a design was complete, but because a new tradition was beginning.

Years from now, more blocks will be added.

More stories will be shared.

Children will grow up seeing their families represented alongside generations before them.

Visitors will experience not only an extraordinary resort, but also a living expression of the community that calls this place home.

As designers, we hope every project creates a lasting impression.

This one has the opportunity to create something even more meaningful: a lasting legacy.

At HBG Design, we believe the most impactful hospitality environments are those that reflect the people, history, and culture of the communities they serve. The Community Block Wall at Gun Lake Resort stands as a testament to the power of collaboration, storytelling, and design that invites people to become part of the experience.


HBG Design Continues Fred Finch Partnership Through KBCI

For the seventh consecutive year, HBG Design’s San Diego office partnered with Fred Finch Youth & Family Services as part of the firm’s annual Kirk Bobo Creating Impact (KBCI) initiative. Over the past several years, the San Diego team has supported Fred Finch through volunteer projects, fundraising efforts, and design initiatives focused on improving spaces for youth receiving behavioral and mental health support services in Southern California.

This year’s volunteer workdays focused on refreshing the interiors of two residential cottages at Fred Finch’s Dual Diagnosis Youth Center in Lemon Grove, California. Building upon the design concepts developed during the San Diego team’s 2025 KBCI project, the goal was to create brighter, calmer, and more welcoming environments for the youth who call these cottages home.

Over two volunteer workdays in May, 17 HBG employees dedicated their time to transforming the cottages by repainting the interiors a soft neutral selected to create a cohesive foundation for future improvements. The update replaced dark, bright-blue walls with a lighter palette intended to make the spaces feel larger, more peaceful, and more inviting.

The project marked the first phase of bringing last year’s selected design concept — “Creative Expression & Empowerment” — to life. Fred Finch had already begun implementing portions of the concept through donated flooring installed prior to the volunteer days, and future enhancements are already being discussed, including murals and interactive chalkboard doors.

The effort was made possible through a combination of donated materials and community support. Sherwin-Williams generously donated all paint used for the project, while additional supplies were purchased using funds raised and donated through HBG’s KBCI initiatives and through a long-standing grant from HBG's charitable giving foundation.

The project also reflects the continued growth of a partnership that began in 2019, when HBG’s San Diego office first started supporting Fred Finch Youth & Family Services through volunteer efforts and annual HBGives donation drives. Since then, the relationship has evolved into an ongoing collaboration centered around creating environments that promote healing, comfort, and dignity for the youth served by the organization.

One particularly meaningful moment came during the second workday, when Fred Finch staff shared feedback from the residents themselves:

“The room already looks so much bigger and brighter!” — even before the final coats of paint were completed.

While the physical transformation was impactful, the project’s true significance lies in its purpose. Through KBCI, HBG employees continue to honor the legacy of co-founder Kirk Bobo by using design, service, and teamwork to create meaningful change in the communities where we live and work.

With future phases already in discussion, HBG’s San Diego office looks forward to continuing this partnership and helping create spaces that support healing, creativity, and dignity for years to come.


HD Expo 2026: Warmth, Texture & Experience-Driven Design

Chris Wood of HBG Design shares his perspective on the trends, products, and ideas shaping hospitality design after attending the 2026 HD Expo + Conference in Las Vegas.

Walking the floor at this year’s HD Expo, one thing became immediately clear: hospitality design is moving away from minimal, muted environments and embracing warmth, texture, personality, and experience in a much bigger way.

Compared to previous years, there was a noticeably stronger focus on layered materials, tactile surfaces, and expressive forms. Outdoor furniture had a major presence across the show floor, and many manufacturers seemed to be speaking the same visual language—curved silhouettes, woven rope detailing, caning, and softer organic forms appeared almost everywhere. The overall mood felt more relaxed, approachable, and experiential.

One of the biggest trends I noticed was the emphasis on tapestry-inspired textures and layered materials. That showed up across wallcoverings, fabrics, upholstery, and even flooring applications. Spaces and products felt richer and more dimensional this year. Hospitality design is clearly leaning into storytelling and sensory engagement rather than relying on flat, overly simplified palettes.

Color was another standout. We saw much more confidence in the use of vibrant tones—especially pink, which appeared throughout many booths in unexpected and sophisticated ways. More importantly, there was a broader shift away from the “greige” palette that dominated hospitality design for years. Warmth is back. Designers and manufacturers are embracing richer tones, layered textures, patterned fabrics, and finishes that feel human and inviting.

 

A few manufacturers really stood out. Kimball International presented one of the most thoughtfully curated booths at the show with innovative applications that felt especially relevant to hospitality and entertainment environments.

On the materials side, Koroseal Interior Products and Look Walls & Interiors showcased beautiful tapestry-inspired wallcoverings that immediately sparked ideas for future resort and casino projects.

There were also several smart product innovations that stood out from an operational standpoint. Schluter Systems introduced prefabricated shower niches with integrated lighting—something that could save both construction time and cost while elevating the guestroom experience. Their tile trim solutions were equally impressive. Another unexpected discovery was Inpro Corporation’s configurable elevator cab systems, which offer new flexibility for customization in hospitality projects.

The biggest takeaway for me is that hospitality design is becoming more experience-driven than ever. Guests—particularly younger demographics—are looking for memorable, immersive spaces that feel unique and emotionally engaging. Bold patterns, layered textures, vibrant colors, and highly curated moments all contribute to that experience. For casino and resort clients, these design choices aren’t just aesthetic decisions—they’re opportunities to create destinations people remember, share, and return to.


Ask the Experts: Indian Gaming – A Look Forward

Kelly DeVine Offers Insights for Indian Gaming Magazine's 2026 'Ask the Experts: Indian Gaming – A Look Forward'

Kelly DeVine, Principal & Director of Strategic Partnerships, HBG Design

From Indian Gaming Magazine January/February 2026 Issue

As tribes consider their long-term economic visions and land development options, there has been a shift in how casino resort destinations are being planned. While the destination resort has long been the goal, what’s emerging is a more holistic, integrated town-center style approach, reimagined as a larger, tribally owned economic ecosystem anchored by the casino resort.  

Signature resort “wow” amenities like gaming, hotels, pools, spas, and event centers remain critical. What’s changing is how those resort amenities are positioned within a broader planned vision – organized from the casino and hotel, layered with complementary amenities and community infrastructure. This more intentional approach supports longer stays, creates customer loyalty, and greater community economic opportunity.

Resort guests need basics as much as indulgences, and when those needs are met on tribal land – through convenience stores and fuel centers, health and wellness offerings including CBD retail, and destination-oriented shopping – it creates a more livable experience and greater benefit for all. 

Looking ahead, we expect this integrated planning approach will continue gaining momentum, with casino resorts anchoring more self-sufficient town centers. By keeping both guest and tribal member spending on tribal land, this strategy strengthens local economies and expands long-term opportunities for tribal communities.


Are Your Public Spaces Working Hard Enough?

Hospitality Design Trends 2026: Wellness, Dwell Time & Revenue Activation

With rising construction costs and increasing guest expectations, every square foot inside a hotel or casino resort must deliver measurable value. Yet many public spaces — lobbies, lounges, pre-function areas, and resort environments — remain underleveraged.

The most important question for owners and operators today is simple: Are your public spaces working hard enough?

Across the hospitality industry, a shift is underway. Spaces that were once designed primarily for circulation are now expected to drive revenue, extend guest stays, and strengthen brand loyalty.

The future of hospitality design lies in activated public environments.

The 2026 Shift in Hospitality Design

One of the defining hospitality design trends of 2026 is the shift from passive gathering areas to multi-functional, revenue-generating environments.

Two major forces are driving this change.

First, hospitality and retail research consistently shows a direct correlation between guest dwell time and spending. When guests stay longer in an environment, they are more likely to engage with food and beverage, entertainment, retail, and premium amenities.

Second, the global wellness economy has grown to $6.8 trillion, according to the Global Wellness Institute. Wellness is no longer limited to spas or fitness centers; today it encompasses social connection, relaxation, and shared experiences — all of which take place in public environments.

For casino resorts and destination hotels, this means public space has become one of the most powerful economic tools on the property.

Public space is no longer transitional — it is strategic.

What Is Public Space Activation?

Public space activation is the intentional design of hospitality environments to support both experience and economics.

These spaces are designed to:

  • Increase guest dwell time
  • Encourage social interaction and group gathering
  • Support multi-generational audiences
  • Flex across dayparts and programming needs
  • Strengthen brand identity
  • Generate direct or indirect revenue

When done well, activated public spaces become the connective tissue of a resort, linking hospitality, entertainment, dining, and gaming into a seamless guest experience.

Gun Lake Resort: Designing an Indoor Destination

At Gun Lake Casino Resort, public space activation takes the form of an immersive indoor resort environment—free to guests during the day as a vibrant pool experience that also builds anticipation for the events and entertainment the space hosts at night.

The Wawyé Oasis, a 32,000-square-foot indoor tropical atrium, creates a year-round destination that blends leisure, entertainment, and social gathering into a single environment. The climate-controlled space includes resort-style pools, cabanas, lounge seating, and integrated food and beverage venues arranged around a flexible event stage.

The key to the space’s success is programmatic flexibility. During the day, the Oasis operates as a relaxed indoor pool retreat for hotel guests and families, while its open layout and visual connections to the stage and surrounding venues create energy and anticipation for evening programming. At night, the same environment transforms into a concert venue, DJ lounge, or special event space—dramatically increasing utilization and guest engagement across dayparts.

The environment also expands the resort’s audience. By creating a destination amenity that appeals to couples, families, and younger social groups, the property broadens its demographic reach beyond traditional gaming audiences.

Since completing its $300 million resort expansion, which introduced a hotel, spa, and new entertainment amenities, Gun Lake Casino Resort has reported a 20% increase in revenue along with strong hotel occupancy—signaling demand for experiential resort environments that extend the guest journey beyond gaming.

In this model, public space is not simply decorative—it becomes a strategic connector that builds visibility, excitement, and demand for the resort’s revenue-generating amenities.

Golden Mesa: Cultural Identity as Competitive Advantage

At Golden Mesa Casino & Hotel in Guymon, Oklahoma, public space activation takes a different approach — one rooted in cultural storytelling and social connection.

The property’s $78 million expansion doubled gaming capacity while introducing a new hotel, dining venues, and multiple gathering spaces that together transform the property into the Oklahoma Panhandle’s only full-scale casino resort destination.

Rather than designing the lobby as a traditional circulation zone, the space functions as a hospitality hub.

Residential-style seating clusters encourage guests to gather and linger, while the adjacent Panhandle Press café and nearby Cimarron Ridge restaurant create natural activity throughout the day. These proximities were intentionally designed to increase visibility and engagement with food and beverage offerings.

Technology also plays a role in activating the environment. On the casino floor, a 12-foot CLEAR digital signage wall introduces dynamic content and branding while maintaining visual transparency between the high-limit room and the gaming floor — drawing attention and curiosity from guests moving through the space.

Another key moment occurs at the transition between hospitality and gaming. A dramatic geometric light portal connecting the hotel lobby to the casino floor transforms circulation into an experiential threshold, guiding guests from calm social space into the energy of gaming.

These types of architectural moments do more than create visual impact — they encourage exploration and movement throughout the property.

Golden Mesa demonstrates how culturally authentic environments can drive both guest engagement and long-term brand differentiation.

The Future of Hospitality Public Space

Across hospitality and gaming resorts, a clear pattern is emerging.

The most valuable square footage in a property may no longer be the gaming floor or guestrooms — but the spaces in between.

When designed intentionally, public environments can:

  • Extend guest stays
  • Increase cross-property spending
  • Support events and entertainment programming
  • Strengthen brand identity
  • Create memorable social experiences

For owners and operators navigating rising construction costs and competitive markets, activated public space represents one of the most powerful design strategies available.

The most successful resorts in the next decade will not treat public space as circulation.

They will treat it as performance.


HBG Design Participates in the Form Follows Fitness 5K in Dallas

On a bright, sunshine-filled Saturday morning, team members from HBG Design’s Dallas office laced up their running shoes and joined thousands of architecture and design professionals at the annual Form Follows Fitness 5K—Dallas’ premier race celebrating the city’s iconic architecture. With an outstanding turnout, the event once again demonstrated the strength and vibrancy of the North Texas design community.

Team members from both the Dallas and Memphis offices participated, making it a meaningful cross-office event centered around wellness, community engagement, and industry connection.

Supporting the Purpose Behind the Race

Sponsored by Blackson Brick, the Form Follows Fitness 5K benefits The Architecture and Design Foundation. The Foundation is dedicated to advancing the value and impact of architecture and design throughout North Texas.

HBG Design is proud to support the mission of the Form Follows Fitness 5K and the Foundation’s efforts to make careers in architecture more accessible, cultivate future design leaders, and strengthen public engagement with the built environment. Investing in initiatives that elevate education, professional growth, and community awareness aligns closely with HBG’s own commitment to advancing the design industry.

The race route winds through some of Dallas’ most architecturally significant neighborhoods—including Uptown, the Arts District, and the West End—offering participants a unique opportunity to experience the city’s built environment from a new perspective.

Race Day Highlights

Beyond the run itself, the event offered extensive opportunities for networking and community engagement. HBG Design hosted a well-branded booth that attracted steady traffic throughout the morning. Team members connected with industry peers, strengthened existing relationships, and introduced HBG’s work and culture to new audiences.

With thoughtfully curated merchandise and refreshments, the booth created a welcoming space for conversation and engagement. The event also provided a valuable opportunity to elevate brand visibility in the Dallas market and actively connect with potential future team members.

Looking Ahead

Participation in the Form Follows Fitness 5K reflects HBG Design’s ongoing commitment to supporting the design community, promoting professional development, and encouraging wellness among our teams. Events like this allow us to celebrate architecture while strengthening relationships across offices and within the broader industry.

Thank you to everyone who helped coordinate and organize HBG’s involvement and ensured the day was a success.

Way to go, Team HBG!


HBG Design Featured on No Vacancy: Why Casino Resorts Now Compete Like Destination Hotels

Regional casino resorts have evolved—and today’s most successful properties are no longer competing solely on gaming floors or square footage. They are competing as full-scale destination hotels, designed to extend stays, increase spend, and drive repeat visitation.

That shift is the focus of a recent episode of the No Vacancy podcast, hosted by Glenn Haussman with guest co-host Dr. Suzanne Bagnera, featuring HBG Design leaders Kelly DeVine, Principal, and Emily Marshall, NCIDQ, NEWH, IIDA, Principal and Interior Design Leader.

In the episode, Kelly and Emily discuss how design, operations, and profitability are inseparable in modern regional casino resorts—and why performance-driven design must start long before finishes and aesthetics are considered.

From Regional Casino to Destination Resort

Using Gun Lake Casino Resort in Michigan as a case study, the conversation explores how regional gaming properties now compete with Las Vegas–style destination resorts. Guests expect more than gaming alone: hospitality, dining, entertainment, and thoughtfully designed hotel experiences all play a role in attracting longer stays and repeat visits.

Kelly and Emily emphasize that this evolution requires a fundamental shift in how projects are approached—one that prioritizes operational strategy and guest behavior from day one.

Designing for Gaming Performance

One of the key insights from the episode is how hotel design directly influences gaming behavior. Guest rooms must strike a careful balance: they should feel comfortable and welcoming, but not so indulgent that guests disengage from the casino floor and resort amenities.

This intentional approach ensures that the hotel supports—not competes with—the core gaming experience, reinforcing the overall business model of the resort.

Operations First: The Engine Behind the Experience

At HBG Design, successful casino resorts begin with operations. Kelly and Emily discuss why elements such as:

  • Housekeeping flow and back-of-house efficiency
  • Durability and material selection
  • Turnover time and maintenance realities

are often more critical to long-term performance than purely visual considerations.

By designing the “engine” before the exterior experience, properties are better positioned to operate efficiently, control costs, and deliver consistent guest satisfaction over time.

Programming Spaces for Repeat Visitation

Beyond the hotel and gaming floor, the episode highlights the importance of programming spaces that keep guests coming back—especially local and regional visitors. Flexible entertainment venues, food and beverage offerings, and social spaces all contribute to building loyalty and extending engagement beyond a single visit.

Design as a Business Tool

Ultimately, the conversation reinforces a core HBG Design philosophy: design is not a vanity exercise—it is a business tool. When design decisions are grounded in operations, guest behavior, and measurable outcomes, they can directly support revenue growth and long-term success.

We’re proud to see Kelly DeVine and Emily Marshall share their expertise on No Vacancy and contribute to an industry-wide conversation about performance-driven design in today’s casino resorts.

Listen to the full episode of No Vacancy: Episode 1009 – Why Casino Resorts Now Compete Like Destination Hotels to hear the complete discussion and insights.

 


Designing a Better Stay: Golden Mesa’s Guestrooms Set a New Hospitality Standard

At Golden Mesa Casino & Hotel, the guestrooms and suites were intentionally designed to do more than provide overnight accommodations—they were conceived as a strategic extension of the resort experience, supporting guest satisfaction, brand perception, and long-term value. For hospitality operators, these spaces demonstrate how thoughtful interior design can directly enhance a property’s competitiveness within its market.

As part of the $78 million expansion, HBG Design approached the hotel tower with a clear objective: deliver guestrooms that feel warm, contemporary, and rooted in place, while aligning with the expectations of today’s resort guest. The result is a collection of rooms and suites that elevate comfort and atmosphere without unnecessary complexity—raising the design standard for hospitality in Oklahoma’s Panhandle.

A Cohesive Design Strategy from Arrival to Guestroom

The guest experience begins well before the room door opens. Elevator lobbies introduce a subtle dusk-to-dawn progression through shifting wallcovering tones, guiding guests vertically through the tower and reinforcing a sense of journey and arrival. Guestroom corridors continue this narrative with ambient lighting and a warm, textural palette—setting a calm, welcoming tone that supports guest satisfaction and wayfinding.

Inside the guestrooms, natural materials and a disciplined color strategy establish an immediate sense of comfort. Warm white oak millwork anchors the space, delivering durability, longevity, and a residential feel that resonates with today’s travelers. Custom headboard assemblies integrate upholstered panels and built-in reading lights, reducing visual clutter while enhancing functionality and ease of use.

Above the bed, landscape-inspired artwork reflects the open skies and sunlit plains of the Panhandle through layered blues, soft whites, and sandy neutrals. Rather than literal theming, these elements provide a sense of place that feels authentic and timeless—supporting brand identity without limiting future adaptability.

“We focused on creating depth and contrast rather than relying on expensive gestures. By layering rich, saturated colors against warm wood tones and soft neutrals, we created guestrooms that feel calm, refined, and highly livable—spaces that elevate the guest experience while remaining efficient to build and maintain.”

— Chris Wood, Lead Interior Designer

Accent walls in deep, atmospheric blue tones add contrast and visual interest, framing seating areas and window views while giving the rooms a stronger sense of identity. Layered window treatments—sheer panels paired with blackout drapery—offer guests control over light, privacy, and comfort, a critical expectation in resort and casino hospitality.

Custom-designed carpet introduces subtle movement through geometric patterns inspired by the surrounding landscape. The pattern adds energy and durability while visually tying the room together—an important consideration for high-traffic hospitality environments.

Lighting Designed for Comfort, Efficiency, and Atmosphere

Lighting was treated as a foundational design tool rather than a finishing layer. Integrated bedside sconces provide focused task lighting, while ambient and accent illumination shape the overall mood of the room. This layered approach supports both relaxation and functionality, allowing guestrooms to transition seamlessly from daytime retreat to evening sanctuary—enhancing guest comfort while supporting operational efficiency.

Suites Designed to Deliver Premium Value

Golden Mesa’s suites—offered in 1.5- and 2-bay configurations—were designed to meet the needs of longer stays, VIP guests, and premium players, while maintaining a strong sense of cohesion with the standard guestrooms.

A defining feature is the solid white oak slat feature wall, which creates separation between living and sleeping zones without sacrificing openness. Integrated twinkle light detailing adds a refined, hospitality-forward moment—introducing visual interest, warmth, and a sense of occasion that elevates the suite experience without adding operational complexity.

The suites introduce a deeper, more grounded color palette, with rich green walls that create a residential, intimate atmosphere. These tones are balanced by warm wood finishes, textured ceiling treatments, and tailored furnishings—enhancing the perception of value while maintaining a welcoming, approachable feel.

Custom millwork desks with stone-look surfaces provide flexible functionality for work or leisure, while curated lighting and accessories elevate the space beyond a typical hotel suite. In the bedroom, large-scale artwork continues the landscape narrative, reinforcing a consistent design story throughout the tower.

An organic-patterned carpet flows through the suite, visually connecting zones and reinforcing the natural inspiration behind the design—while offering durability and ease of maintenance for long-term operations.

Strengthening the Resort Through Guestroom Design

By investing in elevated guestrooms and suites, Golden Mesa Casino & Hotel strengthens the entire resort ecosystem. The hotel tower provides a refined counterbalance to the energy of the casino floor and entertainment venues, supporting longer stays, repeat visitation, and a broader guest demographic.

For hospitality clients, Golden Mesa demonstrates how strategic interior design—focused on materiality, lighting, durability, and sense of place—can enhance guest satisfaction, reinforce brand identity, and deliver long-term value. These guestrooms are not simply places to sleep; they are a critical component of the resort’s overall performance and positioning as a destination.

Guestroom and Suite Vendor List: